First Due Support

Fire Incident Setup - Response
Creating Riding Positions for Apparatuses
Purpose This article will guide you on how to create riding positions for apparatuses within your agency. Video Directions 1. Navigate to the Admin module and select on Departments. 2. Navigate to the List of Positions and select Add to create a new ...
Enabling Payroll Summary
Purpose To explain how to enable Payroll Summary for NFIRS Fire Incidents. Related Articles Adding Personnel to the Payroll Summary Updating Personnel in Payroll Summary Video Directions Within incident reporting, it is possible to track additional ...
Fire Incident Setup - Response
Purpose To guide you through Fire Incident Response setup. Video Directions Navigate to Incident Documentation > Fire Incident Set up. Once on the landing page select Response tab on the left-hand side. Decide whether or not you want the Actual ...

Popular Articles
Release Notes - July 2024
Mobile Application Current Version [iOS 5.6.2/Android 6.7.7] New Feature - Street View Added a street view feature, allowing users to take a more realistic view. Enhancement - Status Logs Order Based on Status Colors Added status logs order based on ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes - August 2024
VIDEO Mobile Application Current Version [iOS 5.6.3/Android 6.7.8] Enhancements Expanded Status Log List: The initial status log list now opens in an expanded view by default, enhancing usability. Preplan Details Title: The ID number has been removed ...
Release Notes - January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...

Fire Incident Setup - Response