First Steps
Profile Management
Purpose To explain how to manage your user profile. Video Directions 1. Click on your name in the upper right hand corner. 2. Here you can update your: Email. Phone Number. Inspector Phone Number. This will only appear if you are marked as a ...
Submitting a First Due Support Ticket
Purpose To explain how to submit a First Due Support Ticket. Video Directions 1. Our First Due Support team is available 24/7 to address any issues that you may encounter while using First Due. You can submit support tickets for: Enhancement ...
How to Navigate the First Due Knowledge Base
Purpose To explain the layout of the First Due Knowledge Base. Video Directions 1. The knowledge base is set up for ease of use. 2. You can either search for what you are looking for, 2. Or you can find the module that you are looking for from the ...
How to Reset or Change your Password
Purpose To explain how to reset or change your password. Video Directions 1. If you have forgotten your password to the system, click "Forgot your password?" 2. Type in the email associated with your account, and click send password reset email. You ...
How to Sign In to First Due
Purpose To explain how to sign in to First Due. Video Directions 1. Type in your email and password. If you are signing in to First Due for the first time, follow this link: 2. Click on sign in.
Welcome to the First Due Knowledge Base
Purpose To welcome new users to the First Due Knowledge Base, a resource for learning about the First Due system. Welcome Data drives the 21st century fire service...First Due puts you in the driver's seat. Thank you for becoming part of the First ...