Response
Mobile Response: Chat Functionality
Purpose To explain how to use the Chat Functionality within the Mobile App. NOTE: To create Chat Groups, see the Knowledge Base Article entitled Creating a New Chat Group in Responder. Video Directions 1. Navigate to the Chat button at the bottom of ...
Mobile Response: Outside Resources
Purpose To explain the Outside Resources section in the First Due Mobile App. Video Directions 1. Navigate to Menu> Outside Resources. 2. Here, we can see any resources pushed to our device by administrators, as well as any resources we have added to ...
Mobile Response: Map Technology
Purpose To explain the Map Technology/Map Layers Features of the Mobile App. Video Directions 1. Click on the Map Layers button in the Mobile App. 2. You will now have the ability to switch between Google and ArcGIS Map technology. Google Map ...
Mobile Response: Navigating the Map
Purpose To explain how to navigate the map on the First Due app. Video Directions 1. The search bar located at the top allows for you to search for a address quickly. 2. The Bell icon allows for turning off notifications through the first due app. ...
Utilizing Unit Tracking on Mobile devices
Purpose To explain how to utilize unit tracking. Related Article Setting up Unit Tracking Video Directions 1. In Mobile Responder/App: -Navigate to Menu > User Preferences and ensure that "Show vehicle/responder locations" is turned on. 2. You can ...
Conducting a 360° Degree Survey in First Due
While in the "Web Responder view", users can now obtain a virtual 360° survey through the First Due platform, while en-route. This article explains the two ways to use these great features. Using EagleView From the web responder view of First Due, ...