First Due Client Knowledge Base | Marketing Best Practices

Marketing Best Practices
Outreach Your Department Can Do
Now that your landing page for Community Connect is complete and your social media accounts are primed for outreach, you can begin to utilize these platforms to reach the public. Press Releases Issue a press release describing your adoption of ...
Digital Media Best Practices
Now that your landing page is complete, the mission will be getting people to the page itself. This section will cover your digital resources and how to utilize them to direct traffic. Your Website A link to the Community Connect landing page needs ...
Marketing Community Connect
Your community is ready to get signed up and help your first responders, they just don’t quite know why or how yet. This step by step guide will help get your community engaged, aware, and excited to join the process of making their community safer ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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