CAD Integration
Registry Edit Instructions for Enabling Network Paths
Purpose: This article is intended to provide instructions for enabling network shares in the First Due Connector after installation. There are two methods to enable network shares, with directions below. Both methods require a server reboot to ...
First Due SFTP Connector Installation Guide
Information The following guide is designed to assist you with setting up First Due's SFTP Connector on a local server. Download the Connector Installer (attached to this article - at the bottom) to begin at Step 1. Prerequisites A supported version ...
API Connection
Purpose To explain that First Due supports an API connection Related Article First Due REST API Documentation Description First Due supports CAD IT teams in connecting to First Due with APIs. CAD IT would be responsible for writing code to post to ...
XML to SFTP Connection
Purpose To explain the XML to SFPT Connection. Description Each incident and call update pushes a JSON, XML, TXT or other standard file format to a SFTP (Secure File Transfer Protocol) site for First Due to access and extract. Pros Enables First Due ...
First Due REST API Documentation
# Fire Department REST API ## Schema All API access is over HTTPS, and accessed through https://sizeup.firstduesizeup.com/fd-api/v1/. All data is sent and received as JSON. All timestamps are returned in ISO 8601 format: YYYY-MM-DDTHH:MM:SSZ ## ...
Understanding the First Due CADLink Connector
Purpose To provide an understanding of First Due's CADLink Connector. Related Article Live Database View / CAD Mirror Description The First Due CADLink Connector is a method of extracting live call data from CAD for the purpose of creating ...
Using First Due to Dispatch Incidents
The First Due platform integrated with many different Computer Aided Dispatch (CAD) systems. With the creation of an incident our system matches the address and shows the relevant pre-plan information for that location. There are a numerous ...
Live Database View / CAD Mirror
Purpose To understand the Live Database View / CAD Mirror process Related Article Understanding the First Due CADLink Connector Description Live database view into a CAD mirror or a copy of CAD's database (read-only). First Due would access via a VPN ...
Dispatch Email Link
Purpose To provide overview of the Dispatch Email Link interface. Description A notification is generated upon dispatch and is sent to a First Due email address in txt or html format. In order to ensure we have the necessary information, we require ...
Connecting First Due to CAD
Purpose This article reviews the various types of connections that First Due uses when setting up CAD links Importance of Connecting First Due to CAD The following are just a few of the many benefits of enabling First Due to receive dispatches from ...
Popular Articles
First Due's Next Generation Fire Documentation U.I.
Background We’re excited to announce the upcoming launch of First Due's Next Generation Fire Documentation U.I. – an update focused on enhancing the visual appearance of reporting. Experience the same familiar NFIRS fields and submission ...
Pre-Plans 101
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Completing an Incident Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Related Articles Completing an Incident Report - Response Completing an Incident Report - Size Up Concurrent Data Entry of Apparatus ...
Setting up Unit Tracking
Purpose To walk through the process of setting up Unit Tracking. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that the First Due App is running on, whether a tablet or phone, is what is actually being tracked, ...
NFIRS 101
First Due Academy: NFIRS 101 This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and ...