First Due Support

Using the Review Violations Section

During an inspection, the Review Violations section will allow users to view current violations, the associated codes and previous violations.  This article will explain all of the functions available.

Filtering the Violations Section

At the top of the window is a drop-down menu that allows users to select what types of violations are displayed.  By placing a checkmark next to each violation type, or choosing Select All,  the selected will be displayed.

Violations can have the above-noted statuses.
For example, an exit door is found locked during normal business hours.  Depending on your agency's codes and enforcement rules, this could be:
  1. FAIL - This condition should not have occurred and is marked as a failure.
  2. CITATION - A fine/fee has been assessed to the property as allowed by local laws
  3. CORRECTED - This condition was identified, but able to be immediately corrected by the property representative.  It is important to recognize this is still technically a violation, but it has been corrected.  This creates history and record of the positive effect of your agency's inspections.

Viewing Violations History

In the center of the screen, there is a  button.  This will display any previous violations for that property address.

Scheduling a Reinspection

If an inspection has violations that can not be corrected immediately, or if your agency requires a reinspection if items have been corrected, the user can easily schedule the reinspection from the Review Violations section.
  1. Select the  button, located in the upper right-hand corner of the Violations section
  2. Complete the Reinspection form:
    1. Schedule to:
      1. 5 Business Days
      2. 10 Business Days
      3. 20 Business Days
      4. Calendar - Choose a date
      5. Will Call - Date to be chosen at will
    2. Inspection Contact 
      1. This is a required field
    3. Assigned to:
      1. This field will default to the current inspector, but can be assigned to anyone or left blank "--"
  3. Select the  button
Once a reinspection has been scheduled, the user should complete the current inspection.  This will send the contact a report detailing the violations.

Documenting Citation Fees

If your agency has issued a citation as the result of an inspection, the user should document the associated fee in the Violations section.
  1. At the end of the line for the Citation, select the edit button
  2. Enter the dollar amount of the associated fee
  3. Select the Checkmark to save the fee

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