Purpose To explain Escalation Rules in the Time Off and Trade Settings. Video Directions 1. Click on Scheduling>Setup. 2. Click on Time Off Settings. 3. Turn on Request Routing Escalation and click the plus sign to add a new escalation rule. 4. ...
Purpose To explain the functionality and features of the Unit Turnout Time Compliance Report. Video Instructions 1. Find the Unit Turnout Time Compliance report under Reports -> Incidents. 2. The headline displays the percentage of responses per ...
Purpose To explain how to create a Call Shift Rule. Call Shift Rules determine how users will rotate on their Rankings Lists, as well as allow you to pre-build tiers for specific Call Shifts. Video Directions 1. Click on Scheduling > Setup. 2. Click ...
Purpose To give a overview on Call Shift settings. Video Directions 1. Click on Scheduling > Setup. 2. Click on Call Shift Rules. 3. Click on Settings. 4. Here you can: Toggle on or off the candidate method. Toggle on the ability to manually charge ...
Purpose The purpose of this article is to explain the Default Time Setup found in the EMS Setup. Video Directions 1. Navigate to Incident Documentation and select on EMS Setup. 2. From the EMS Setup select on the General section. 3. Scroll down to ...