Tiered Call Shift
Purpose
- To explain how to tier a call shift.
- Tiered Call Shifts are helpful when you want to reach more qualifiers in the case that individuals in the primary qualifier are not available.
- Only once the primary qualifier has reached its deadline will tiers be contacted.
Video
Directions
1. We will be starting in Personnel> Call Shifts, with a Qualifier already chosen. Turn on Tiered Call Shift. You can then:
- Determine the Deadline Date and Time.
- Add a qualifier.
- By selecting advanced options you can filter down by:
- Group
- Rank
- Rotations
- Shifts
2. You can add additional tiers to the call shift as well. The same steps apply as above.
Important: You can only add up to five total tiers.
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