Stopping a Active Call Shift
Purpose
- To explain how to stop an active call shift.
Video
Directions
1. From the Call Shift information page, select the Stop Button.
2. Click on Stop.
3. The call shift will be set as cancelled, and all user statuses will be listed as cancelled.
Related Articles
Tiered Call Shift
Purpose Statement The Tiered Call Shift feature allows administrators to create multi-level staffing workflows that automatically progress through designated groups of personnel in a predetermined sequence. This capability ensures that shift ...Bulk Updating Call Shift Rankings
Purpose Statement The Bulk Adjustment feature allows administrators to apply uniform ranking changes to all personnel on a call shift qualifier list simultaneously. This streamlines the process of adjusting rankings across multiple users, eliminating ...Call Shift Settings Overview
Call Shift Settings Overview Purpose Statement The Call Shift Settings feature allows administrators to configure and customize how call shifts are managed within the scheduling module. This centralized configuration ensures consistent call shift ...Call Shift Ranking Details
Purpose Statement The Call Shift Rankings feature allows administrators and supervisors to view, monitor, and manage the order in which personnel are contacted for call shifts based on configured qualifier rules. This tool provides transparency into ...Manually Adjusting Call Shift Rankings
Purpose Statement This feature allows administrators and supervisors to manually override automatic call shift rankings when needed. Background Information Call shift rankings typically operate on automated systems such as seniority-based rotation or ...