Community Connect Digital Promotion Toolkit

Community Connect Digital Promotion Toolkit

 Digital Marketing Strategy Overview

Now that your Community Connect landing page is complete, the mission is getting people to actually visit the page. This toolkit covers all your digital resources and how to strategically utilize them to drive maximum traffic and engagement.


 Website Optimization Strategy


Primary Placement Requirements

Your Community Connect link needs to be front and center on both fire department and city websites. Visibility is crucial for success.

Recommended Call-to-Action Button Placements





1. Website Header
  1. Always visible as users scroll
  2. Consistent presence across all pages
  3. Use contrasting colors to make it stand out
2. Hero Section
  1. Prime real estate on your homepage
  2. First thing visitors see when they arrive
  3. Perfect for compelling messaging and visual appeal
3. Frequently Used Links Area
  1. Include in main navigation menu
  2. Add to footer links for easy access
  3. Feature in sidebar on key pages

Website Integration Checklist
  1.  Create visually attractive call-to-action button
  2.  Ensure button links directly to Community Connect landing page
  3.  Test button functionality across all devices (mobile, tablet, desktop)
  4.  Use consistent branding and messaging
  5.  Place buttons in multiple strategic locations for maximum visibility

Social Media Marketing Strategy

Platform-Specific Approaches


Facebook Optimization
Your Facebook page will be a key engagement hub for Community Connect promotion.

Essential Facebook Features to Utilize:
  1. Call-to-Action Button: Link directly to your Community Connect landing page
  2. Cover Photo: Highlight Community Connect with branded graphics
  3. Left Navigation: Add dedicated Community Connect section
  4. Regular Posting: Share updates, success stories, and reminders

Facebook Best Practices:
  1. Always link directly to your Community Connect landing page
  2. Keep posts short and exciting—let the landing page provide details
  3. Get public figures (mayor, fire chief) to share posts or comment with endorsements
  4. Include branded images so residents recognize official content
  5. Post consistently to maintain visibility in followers' feeds

Instagram Strategy
  1. Bio Link: Include Community Connect landing page URL in profile bio
  2. Story Highlights: Create permanent highlight reel about Community Connect
  3. Visual Content: Share behind-the-scenes content showing how CC helps first responders
  4. Hashtags: Use local hashtags to reach community members

Twitter/X Tactics
  1. Pinned Tweet: Feature Community Connect announcement at top of profile
  2. Mentions: Tag local figures like mayor or fire chief in Community Connect tweets
  3. Thread Series: Create informational threads explaining benefits
  4. Retweets: Share content from @firstduesizeup and @comm_connect_io

LinkedIn Approach
  1. Company Page Updates: Share professional content about emergency preparedness
  2. Employee Advocacy: Encourage staff to share posts from personal accounts
  3. Community Groups: Post in local business and community LinkedIn groups

Reddit Engagement
  1. Local Subreddits: Post directly to your city or metro area subreddit
  2. AMA Sessions: Host "Ask Me Anything" sessions with fire chief or mayor
  3. Community Discussion: Engage in conversations about local safety initiatives

Social Media Resources & Partnerships

Follow First Due on Social Media

Stay updated with the latest Community Connect content and best practices:
  1. Facebook: First Due - @firstduesizeup
  2. Instagram: @first.due
  3. Twitter/X: @firstduesizeup
  4. LinkedIn: First Due

Follow Community Connect on Social Media

Access ready-made content and updates:
  1. Facebook: Community Connect - @communityconnect.io
  2. Instagram: @communityconnect.io
  3. Twitter/X: @comm_connect_io
  4. LinkedIn: Community Connect
Encourage Resident Engagement

Strategy: Have your residents follow Community Connect social accounts for regular updates and educational content.

Benefits:
  1. Residents receive consistent safety reminders
  2. Regular exposure keeps Community Connect top-of-mind
  3. Access to educational content about emergency preparedness
  4. Community building around safety initiatives

Content Strategy & Best Practices
Universal Posting Guidelines

  1. Consistent Messaging: Always link back to your specific Community Connect landing page
  2. Brevity is Key: Keep social posts short and compelling—save detailed information for the landing page
  3. Authority Endorsement: Feature quotes, shares, or comments from trusted community figures
  4. Visual Branding: Include department logos and Community Connect branding so residents recognize official content
  5. Call-to-Action: Every post should have a clear next step for residents

Content Calendar Suggestions

Weekly Posting Schedule:
  1. Monday: Motivational Monday - Share success stories or testimonials
  2. Wednesday: Wisdom Wednesday - Educational content about emergency preparedness
  3. Friday: Feature Friday - Highlight specific Community Connect benefits
  4. Weekend: Community Spotlight - Feature local events or safety initiatives
Engagement Tactics

  1. User-Generated Content: Share posts from residents who've signed up
  2. Behind-the-Scenes: Show firefighters explaining how CC helps them
  3. Q&A Sessions: Address common questions about Community Connect
  4. Live Videos: Host brief live sessions with fire department personnel

Performance Tracking & Optimization
Key Metrics to Monitor

  1. Click-through Rate: How many social media users click your Community Connect links
  2. Website Traffic: Monitor referral traffic from social media to your landing page
  3. Engagement Rate: Likes, shares, comments on Community Connect posts
  4. Conversion Rate: Social visitors who complete Community Connect registration

Monthly Review Process

  1. Analyze Performance: Review which posts drove the most traffic
  2. Identify Top Content: Determine what messaging resonates best with your community
  3. Adjust Strategy: Modify posting schedule and content based on results
  4. Plan Ahead: Create content calendar for upcoming month

A/B Testing Opportunities

  1. Post Timing: Test different days/times for optimal engagement
  2. Visual Content: Compare photo posts vs. graphic posts vs. video content
  3. Messaging: Try different calls-to-action and see what drives more clicks
  4. Platform Focus: Determine which social platforms work best for your community

Implementation Timeline

Week 1: Setup & Optimization
  1.  Add Community Connect buttons to website header, hero, and navigation
  2.  Update all social media profiles with Community Connect information
  3.  Create branded graphics and visual content for social media
  4.  Set up social media posting schedule
Week 2-4: Content Creation & Launch
  1.  Create initial batch of social media content
  2.  Schedule posts across all platforms
  3.  Coordinate with public figures for endorsements
  4.  Launch coordinated social media campaign
Ongoing: Maintenance & Optimization
  1.  Post consistently according to content calendar
  2.  Monitor engagement and adjust strategy as needed
  3.  Share updates from First Due and Community Connect accounts
  4.  Track performance metrics and optimize based on results
Creative Assets & Resources

Visual Content Needs
  1. Branded Buttons: For website integration
  2. Social Media Graphics: Templates for regular posting
  3. Cover Photos: For Facebook and other platforms
  4. Story Templates: For Instagram and Facebook stories
  5. Video Content: Short explanatory videos for various platforms
Content Templates
  1. Post Copy: Ready-to-use social media captions
  2. Email Templates: For direct outreach campaigns
  3. Press Release: For local media distribution
  4. Flyer Design: For print distribution at community events

 First Due Partnership & Support

Available Resources

First Due is committed to your Community Connect success!
  1. Strategy Sessions: Collaborate with your Client Success Manager on digital promotion tactics
  2. Content Creation: Access to branded graphics, templates, and promotional materials
  3. Best Practice Sharing: Learn from successful implementations in other communities
  4. Performance Analysis: Help interpreting metrics and optimizing campaigns
Getting Maximum Support

Contact your First Due Client Success Manager to discuss:
  1. Custom Social Media Strategy: Tailored to your community's demographics
  2. Content Creation Assistance: Help developing compelling promotional materials
  3. Campaign Planning: Strategic timing and coordination of promotional efforts
  4. Performance Optimization: Regular reviews and strategy adjustments

 Quick Start Action Items

This Week:
  1. Add Community Connect buttons to your website
  2. Update social media profiles with Community Connect information
  3. Schedule your first week of social media posts
  4. Contact your Client Success Manager to discuss strategy
This Month:
  1. Launch coordinated social media campaign
  2. Monitor initial performance metrics
  3. Adjust strategy based on early results
  4. Plan ongoing content creation and posting schedule

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