Purpose The purpose of this Knowledge Base Article is to provide an overview of Field Management including the basic management of fields within the First Due platform. Video Instructions 1. Click on Admin. 2. Click on Field Management. 3. Advanced ...
Purpose The purpose of this Knowledge Base Article is to demonstrate how to update the Schedule To dropdown list when Scheduling an Inspection or Reinspection. Video Instructions Default Dropdown Schedule To list: 1. Click on Admin. 2. Click on Field ...
Purpose To demonstrate how to manage Preplan Contact Types. Note: This permission needs to be enabled for a user to manage preplan contact types: Pre-Planning - Manage Preplan Contacts Type. Video Instructions 1. Click on Admin. 2. Click on Field ...
Purpose Statement Learn how to add a new address when it's not found in the system, select the correct Authority Having Jurisdiction (AHJ), and understand the approval workflow. This feature helps expand your service coverage by allowing field ...
First Due Academy: ITM 101/301 This training session focuses on the features within First Due's Fire Investigations Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define ...