Sending Bulk Alerts to Community Connect Users

Sending Bulk Alerts to Community Connect Users

Purpose

  1. To explain how Fire Department users can send bulk alerts to their community connect users.

Video



Instructions



1. Navigate to the Community Connect Module and click Users from the menu.


Navigate to the Community Connect Module and click Users from the menu.



2. Use the top four boxes to search for users. You can also click the arrow to expand the search criteria options.


Use the top four boxes to search for users. You can also click the arrow to expand the search criteria options.



3. Select individual users or select all using the top check box.


Select individual users or select all using the top check box.



4. Click on Bulk Actions


Click on Bulk Actions



5. Click on Send Alert


Click on Send Alert



6. If you would like to use a pre-built Template for an alert instead, click Load from Template.


If you would like to use a pre-built Template for an alert instead, click Load from Template.



7. Select the Template you would like to use.


Select the Template you would like to use.



8. Type a subject for your alert in the line provided.


Type a subject for your alert in the line provided.



9. Select an Alert Type from the drop-down menu.


Select an Alert Type from the drop down menu.



10. In the description box type a basic, informative message.


In the description box type a basic, informative message.



11. Click on Add Attachment to attach any files.


Click on Add Attachment to attach any files.



12. Click on Save as Template if you would like to use this Alert again in the future.

Warning: Any attachments will not be saved to the template and will have to be re-attached for future alerts.


Click on Save as Template if you would like to use this Alert again in the future.



13. Click on Send when you are finished to send the alert.

​
Click on Send when you are finished to send the alert.

    • Related Articles

    • Community Connect - Users Resetting Passwords

      Purpose This article is designed to show users how to reset Passwords for their Community Connect account. (Residential or Business). Directions Navigate to your Community Connect sign in page and select Forgot Password. Enter your Email Address and ...

    • Community Connect - When Users Are Unable to Register an Address

      Purpose This article will explain what to do if users encounter the inability to register their address. Background Typically when users are unable to register an address it is caused by the prior resident of the address having an active account. ...

    • Community Connect - Frequently Asked Questions

      Purpose To answer frequently asked questions about Community Connect Can a Public Safety official edit a user's information? The security of all users' information is very important. Your public safety department's access to your information is ...

    • Community Connect - Managing User Accounts

      Purpose This article demonstrates how to manage your First Due Community Connect user accounts. Video Directions Navigate to Community Connect > Users. Search for a User / account using any of the advanced search filters and select Search. Once an ...

    • Community Connect - Managing Your High Hazard Community Connect Profile (Commercial)

      Purpose To help you set up your Community Connect profile. Background Community Connect is an excellent way to share important information with first responders. The more information you provide, the better they can respond in the event of an ...