Sending Bulk Alerts to Community Connect Users

Sending Bulk Alerts to Community Connect Users

Purpose

  1. To explain how Fire Department users can send bulk alerts to their community connect users.

Video



Instructions



1. Navigate to the Community Connect Module and click Users from the menu.


Navigate to the Community Connect Module and click Users from the menu.



2. Use the top four boxes to search for users. You can also click the arrow to expand the search criteria options.


Use the top four boxes to search for users. You can also click the arrow to expand the search criteria options.



3. Select individual users or select all using the top check box.


Select individual users or select all using the top check box.



4. Click on Bulk Actions


Click on Bulk Actions



5. Click on Send Alert


Click on Send Alert



6. If you would like to use a pre-built Template for an alert instead, click Load from Template.


If you would like to use a pre-built Template for an alert instead, click Load from Template.



7. Select the Template you would like to use.


Select the Template you would like to use.



8. Type a subject for your alert in the line provided.


Type a subject for your alert in the line provided.



9. Select an Alert Type from the drop-down menu.


Select an Alert Type from the drop down menu.



10. In the description box type a basic, informative message.


In the description box type a basic, informative message.



11. Click on Add Attachment to attach any files.


Click on Add Attachment to attach any files.



12. Click on Save as Template if you would like to use this Alert again in the future.

Warning: Any attachments will not be saved to the template and will have to be re-attached for future alerts.


Click on Save as Template if you would like to use this Alert again in the future.



13. Click on Send when you are finished to send the alert.

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Click on Send when you are finished to send the alert.

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