The Scheduling Pay Rates feature allows administrators to manage and track employee compensation within the scheduling system. This functionality enables departments to maintain accurate pay rate histories, apply overtime multipliers, and ensure proper compensation calculations for all scheduled work assignments.
Background Information
Scheduling pay rates are essential for accurate payroll processing and budget management in Fire/EMS departments. This system maintains a complete historical record of all pay rate changes, automatically applies overtime multipliers based on work types, and provides transparency for both administrators and personnel regarding compensation structures. The feature supports complex pay scenarios common in emergency services, including different rates for various work types and automatic overtime calculations.
Required Permissions
To manage employee scheduling pay rates, users must have:
Edit personnel
Create personnel
Delete personnel
Read Own Personnel
Video
Step-by-Step Guide
Accessing Employee Scheduling Pay Rates
Navigate to Personnel Module
Go to Personnel > Personnel List from the main navigation menu
Select the Employee
Locate the individual whose Scheduling Pay Rate you want to update
Click the pencil icon next to their name to open their personnel record
Open Scheduling Pay Rates
Select "Scheduling Pay Rates" from the menu options that appear
The pay rate management interface will display
Viewing Pay Rate Information
Review Pay Rate History
View past, current, and upcoming pay rates for the employee
Check when pay rates started and expired
Check Current Pay Rate
Locate the "Current Pay Rate" section for quick reference
Review Work Type Multipliers utilized by your department
Verify calculated compensation amounts when multipliers take effect
Adding a New Pay Rate
Enter New Pay Rate Information
Type the new pay rate in the designated field at the top of the screen
Select the start date for when the new rate becomes effective
Choose the end date (if applicable) for when the rate expires
Save the New Rate
Click the "Add" button to save the information
Verify the information appears in the pay rate history section
Confirm the green success notification appears in the lower left corner
Managing Pay Rate History
Delete Historical Records (if necessary)
Locate the trashcan icon to the right of the pay rate entry
Click to remove the historical record
Recommendation: Rather than deleting history, leave existing rates in place and add new ones for better record-keeping
Best Practices
Do:
Maintain complete pay rate histories for audit and reference purposes
Set specific end dates for temporary pay rate adjustments
Verify overtime multipliers are correctly configured for your department
Double-check all entered information before saving
Use the current pay rate section for quick reference during scheduling
Don't:
Delete pay rate history unless absolutely necessary
Leave end dates blank for permanent changes
Forget to verify multiplier calculations
Rush through pay rate entries without confirmation
Make retroactive changes without proper documentation
Additional Recommendations:
Document reasons for pay rate changes in personnel notes
Coordinate with payroll staff before implementing new rates
Review work type multipliers regularly for accuracy
Maintain consistent naming conventions for work types
Troubleshooting & FAQs
Common Issues:
Q: The new pay rate isn't appearing in scheduling calculations A: Verify the start date is set correctly and the rate has been saved. Check that no conflicting pay rates exist for the same time period.
Q: Overtime multipliers aren't calculating correctly A: Review your department's work type multiplier settings and ensure they match your current policies. Contact system administrators if multipliers need adjustment.
Q: Historical pay rates are missing A: Check if rates were accidentally deleted. Contact technical support to recover deleted records if needed.
Q: Can't save new pay rate information A: Ensure all required fields are completed and dates are in the correct format. Verify you have proper permissions to modify pay rate data.
Q: Multiple pay rates showing as current A: Check for overlapping date ranges and adjust end dates to eliminate conflicts.
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