Release Notes April 2024

Release Notes April 2024





Video

   







App

  1. Current Version:
    1. iOS: 5.5.6
      1. Fix: Resolved repeated notification alerts on recent iOS versions.
      2. Fix: PDF printing flow.
      3. Fix: Pre-plan image background in offline mode.
      4. Fix: Improved stability of the offline mode map.
      5. Enhancement: Tracking for air trucks, boats, and utility vehicles.
    2. Android: 6.7.0
      1. Fix: Corrected device volume adjustment when modifying app notification volume.
      2. Fix: Improved pin/unpin behavior to match user actions when selecting menu options.
      3. Enhancement: Added Medication Kit menu option for easy access.
      4. New Feature: Save map settings across devices using the same account.
      5. New Feature: Access saved layer settings on any device with your account.

Platform

  1. New Feature Release
    1. Lock to Device
      1. Introducing the Lock-to-Device function, a feature designed to enhance security by restricting a user to a single mobile device. This functionality is accessible to users with the 'Users - Update' permission. Once activated, here's what happens:
        1. The user's Device ID is saved during their next login from a mobile device.
        2. Subsequent login attempts from other mobile devices will be prevented.
        3. Should the user need to switch to a new mobile device, simply disable and re-enable the toggle. This action will clear the stored Device ID, allowing for a new entry.



  1. Authorized IP Access
    1. We've implemented a new security enhancement for administrators to gain the ability to regulate employee/user access by specifying authorized devices and IP addresses under their control. To inquire about this new feature please reach out to your Customer Success Manager. Read More: Requesting IP Address Approval





  1. Upload Files to Folder Groups
    1. This feature enables file organization through a folder system accessible within Upload Utilities module.




Assets

  1. New Feature Release
    1. Preventative Maintenance Section added to Apparatus Record
      1. This new feature allows users to seamlessly manage preventive maintenance items for specific apparatus within the apparatus record. Users are able to add, edit or delete preventative maintenance work orders directly from the apparatus list.

                  

  1. Enhancements
    1. Added Permission: "Assets - Update Archived/Closed Work Orders"
      1. When a user had the permission "Assets - Update Archived/Closed Work Orders" enabled, they can perform the following functions on an Work Order:
        1. Add or Remove Attachments
        2. Update the Work Performed field
        3. Update the Cost tab
        4. Add / Edit Labor Costs
        5. Add / Edit Inventory
        6. Add / Edit Other Parts
        7. Add Comments
                                    
    1. Overdue Apparatus Checks Email Notification
      1. In an effort to streamline communication, we've implemented an enhancement to the Overdue Apparatus Checks Email Notification. The enhancement adds the "Assigned User" information to the email, providing better clarity and accountability for overdue checks.
    1. Assigned To Checklist Email Notification
      1. To enhance accountability and ensure timely completion of checklists, we're introducing the Assigned To Checklist Notification feature. Now, when agencies assign equipment, kits, or apparatus to individual users, they will receive automated notifications.

ePCR

  1. New Feature Release
    1. Integrate Telestaff with First Due ePCR
      1. We implemented the integration for ePCR with Telestaff.


  1. Custom EMS Sections
    1. You can now create custom sections and subsections for EMS, add custom elements, and easily adjust their positions.
                  

  1. Associate Dispatch Code to NFIRS Code
    1. Now, you can link a Complain Reported By Dispatch Code to a NFIRS code directly from the Dispatch Incident Types option. This will the automatically load in your ePCR. 
                  

  1. Schematron Integration
    1. We've streamlined the process by automatically importing schematron files from the NEMSIS site into First Due. Now, you can easily access and consult the updated National and State schematrons directly from the ems setup tab. For State schematrons, you will have the option to toggle activation and view the last update date, ensuring your files are always current without manual updates.
                  
  1. Enhancements
    1. PDF Printing with Attachments
      1. PDF attachments now seamlessly integrate into print reports, alongside attached images, for a comprehensive document output.
                              

  1. Provider Display Names in ePCR
    1. From your client administration page you will now be able to display the format all staff names are displayed within the ePCR module. 
                        

  1. New Fields added to Field Customization
    1. We've expanded the Field Customization feature by including additional fields:
      1. Disposition & EMS Narrative | Disposition | EMS Transport Method
      2. Vital Signs | Vitals | Position
                        You can customize these new fields within EMS>Settings - Field Customization:

  1. Additional Fields and Signature UI added to Workflows
    1. We've enhanced the Workflows feature with the addition of new fields:
      1. eOther.09 External Electronic Document Type
      2. Transport Type
      3. eDisposition.11 Number of patients transported in this EMS unit
      4. Employer Primary Phone Type
    2. Additionally, we've implemented a new user interface.
      1. Customize signature fields with options for Hide, Error, and Warning (no default values)
      2. Utilize signature fields as conditions/parameters to establish workflows for other fields.
                              

  1. Improved Endpoint Connection Handling
    1. We've enhanced endpoint functionality to address issues related to disconnection when changing criteria. The following changes have been implemented:
      1. Removed the requirement to test and verify "Is Connected" status. Admins entering information in the endpoint setup should now assume connectivity and data transmission capability.
      2. Upon saving the page, admins will now be prompted with the message "Do you want to test your connection?" Selecting "Yes" will automatically trigger a test connection.
                              

  1. Field Customization Enhancement: Transition to Workflows
    1. Field Customization now seamlessly integrates with Workflows, consolidating default value configuration into a unified platform. A migration process automatically creates default workflows for previously configured fields, ensuring smooth report generation based on specified actions.
                  

  1. Incident Number now Displays in Header
    1. The Incident Number is now displayed in the header of the incident for constant reference during user interaction, providing improved visibility compared to its previous display only when adding patients.

                  

  1. QA/QI - Comment Summary Section
    1. Comment cards in the Comment Panel now feature expandable and collapsible functionality for easier review and interaction. Users can reply to, resolve, approve, or reject comments directly from the Comment summary section without navigating to individual report fields.
                        
  1. Custom Element Enhancement: XML Exclusion Control
    1. A new attribute has been introduced in the Custom Field UI Setup, allowing users to control inclusion of custom elements in XML exports. Existing custom questions default to "Yes" for inclusion in XML generation, maintaining current functionality. Setting the attribute to "No" excludes the field from XML generation.

                  
  1. Workflows Enhancement: Narrative Field Operators
    1. We have allowed users to enhance workflows with new operators for the Narratives field. These operators enable precise control over narrative field conditions within workflows. They include:
      1. Character length equal
      2. Character length not equal
      3. Character length less than
      4. Character length greater than
      5. Character length less or equal than
      6. Character length greater or equal than

                              

  1. Form Enhancement: Same as Patient Button for Closest Guardian
    1. The "Same as Patient's Address" button has been added to the Relative Guardian section, positioned before the first address field. This allows users to easily copy address details from the patient's address to the guardian's address.

                  

  1. Custom Value Enhancement: Support for NEMSIS 3.5.0 Disposition Fields
    1. Custom values can now be added for the following NEMSIS 3.5.0 Disposition fields. This enhancement provides flexibility in customizing and defining values for these specific fields within the system. They include:
      1. edisposition.27 - Unit Disposition
      2. edisposition.28 - Patient Evaluation/Care
      3. edisposition.29 - Crew Disposition
      4. edisposition.30 - Transport Disposition
      5. edisposition.31 - Reason for Refusal/Release
                              
  1. Other Enhancements/Bug-Fixes
    1. Fix typing lag in the Narratives Section.
    2. [Medication] - Add and Activate missing medications to medication lists.
    3. [SnoMed] - Add missing NH Procedures to all clients as inactive.
    4. [eScene.09] - Add custom ICD10 Location Types.
    5. [City/County] - Add missing city/county combinations (Tx and AZ)
    6. [Workflows] - Remove the ability to default values to Response>Crew>Crew Member.
    7. [Exports]  - Eliminate Zip folder structure and drop files directly into directory.

Inspections

  1. New Feature Release
    1. Inspection List Bulk Modification
      1. Users now have the ability to perform bulk modifications on scheduled inspections directly from the inspection list. This new feature offers enhanced flexibility and options compared to the existing functionality in the inspection organizer.

                              

  1. Custom Responses with No Re-inspection Requirement
    1. Users now have the capability to create custom fail and citation responses that do not require re-inspections. This feature enables the creation of new options that function as minor fails, offering increased flexibility in inspection management.

                  

  1. Role-Based Field Requirements for Occupancy Management
    1. Users can now designate specific fields as required only for certain roles within Field Management | Occupancy. For example, inspectors must complete the Total Area field for billing purposes, while pre-planners are not required to fill in this field. 
    2. To support this feature, we've added a new column labeled "Is Required" to the edit permissions by role modal. The functionality remains consistent: if a field is required for a role, the permission is automatically set to "Update" and cannot be changed.

  1. Support for Inspection District with Polygon Zones
    1. We've introduced a new configuration option that allows users to choose between manual management of Inspection Districts using Field Management or automatic calculation based on polygon zones. Here's how this feature affects field usage:
      1. When the configuration is OFF: Users can manage the list of available districts and permissions (hide, read, or update) using Field Management.
      2. When the configuration is ON: The field becomes read-only, and the system automatically sets the inspection district based on the configured zones, streamlining the process of district management.
IMPORTANT NOTE: Reach out to your client success manager to enable this feature.
  1. Enhancements
    1. Access Parent/Child Occupancy Records via Hyperlink
      1. Users can now easily access parent/child occupancy records through hyperlinks from the Occupancy Record; Pre-plan Organizer and the Inspection oOrganizer . This enhancement provides convenient navigation between related occupancy records for improved workflow efficiency.
    2. Reopened Inspections
      1. When reopening an inspection, the completed date and time now remain unchanged from the original inspection. Users have the flexibility to modify the date and time if needed, improving workflow consistency compared to previous behavior where completed date/time were reset upon reopening.
  1. Fixes and Improvements
    1. Reopened Inspections - We've addressed the following issues related to reopening inspections:
      1. Permit and Invoice links are now retained and correctly linked to the reopened inspection, preventing loss of associated information.
      2. Addendums are now properly linked to the reopened inspection, ensuring continuity of data and avoiding loss of addendum details.

Hydrants

  1. Enhancements
    1. Hydrant List Filter Option
      1. A new filter option, "Water Department," has been added to the filters within the Hydrant List. This enhancement provides users with additional filtering capabilities for improved navigation and data organization within the application.
                        
  1. Fixes and Improvements
    1. Resolved an issue in the Hydrant List that prevented users from bulk selecting all and then deselecting all hydrants when outside agency hydrants were displayed.
    2. Fixed a bug that prevented Hydrant status change emails from being sent, ensuring timely and accurate notifications for hydrant status updates.

Incident documentation

  1. New Feature Release
    1. Custom Value Management for Existing Custom Questions
      1. Users now have the ability to add, edit, or inactivate values for existing custom questions. This enhancement allows for greater flexibility in customizing dropdown options and managing values within the system, improving usability and customization capabilities. The Custom Question feature has been enhanced with the following specifications:
        1. When a Custom Question is used in any report, the following edits are allowed:
          1. Editing the Field Label in the Field Settings tab (joined to previous editable fields)
          2. Modifying the Description and Position of values in the Dropdown Values tab
          3. The code field becomes locked and is not editable once questions are in use
        2. Changing the position of values will update the order within the Custom Question form and dropdowns in reports upon saving.
        3. Adding new values is possible at the end of the values list, and only newly added values can be removed from a Custom Question that is in use.
        4. Values can be inactivated for visibility purposes, removing them from dropdowns within the NFIRS record.
        5. Inactivated values can be reactivated if needed.
IMPORTANT NOTE: NFIRS records that have been saved (statuses from Incomplete to Authorized) with an inactivated value will retain the value in the field unless manually changed by a user. This ensures continuity and integrity of existing data within reports.

                  

                  

                  

    1. Populate Fire Station from CAD
      1. We've introduced a new feature that allows the Fire Station field to be populated directly from CAD data into the NFIRS notification. This enhancement extends support for CAD-populated Fire Station data to incident reports and the incident list, replacing the previous method of populating the station based solely on the First Dispatched unit. This improvement ensures more accurate and comprehensive data integration within the system.
  1. Enhancements
    1. Personnel List in Apparatus Modal Card
      1. Previously, to view the crew assigned to an apparatus in an incident, users had to click the edit button and navigate to the Personnel list. Now, users can view the list of personnel assigned to each unit or apparatus directly on the card within the Apparatus section. Simply hover over the number to display the personnel list, providing quicker access to critical information during incident management.

                              

    1. Add Enroute Time Field to Aiding Apparatus Details
      1. We've added a new field for Enroute time to the Aiding apparatus details form within NFIRS. It includes the following functionality:
        1. The Enroute time field is a Date/Time field located in the Aiding Apparatus details grid, positioned between Dispatch and Arrive time.
        2. It includes a copy feature similar to other time fields for apparatus.
        3. This field is optional and not required for data entry.
        4. The Enroute time will be printed in all available report versions.
        5. This enhancement addresses an issue where CAD population failed due to the absence of this field in the user interface, ensuring more accurate data capture and integration.
                              


Incident documentation - Canada

  1. New Feature Release
    1. Display CAD Call Notes for New Brunswick (NB)
      1. We've implemented a new feature to map CAD Call notes for New Brunswick (NB). It includes: 
        1. CAD Call notes will be displayed at the top of the incident screen as part of the header.
        2. The CAD information will initially be hidden. Users can click on the Information icon to display this data, including the CAD call notes.

                        

    1. Print Report to AFM
      1. Following the addition of the Form Builder to Canadian Fire Setup, we've now introduced the ability to print AFM reports in PDF format using the created templates. This includes: 
        1. A print button has been added to the Actions column in the AFM Incident List View for easy access.
        2. The print functionality via PDF format is available for all AFM incident reports, regardless of their status.
        3. This print feature utilizes templates created in the Form Builder setup, ensuring consistency and customization in report formatting.

                        

                        
IMPORTANT NOTE: The data set will be accessible in the Form Builder for clients who have enabled ONLY the AFM module, providing tailored reporting capabilities specific to AFM requirements.
  1. Enhancements
    1. Include CAD Call Notes in Print for OFM
      1. Following the implementation of CAD Call notes mapping for OFM, we've added the option to print this information. This includes: 
        1. CAD Call notes are displayed in the header of the report.
        2. In the Print option, this information will be included under the Dispatch Information section.
        3. This enhancement enables users to include CAD Call notes in printed reports for OFM, providing comprehensive incident documentation and ensuring critical information is accessible in printed formats.

                        
            
                        

    1. Map CAD Call Notes to Narrative for OFM
      1. We've implemented a new feature to map CAD Call notes to the Narrative for OFM clients. This enhancement provides OFM clients with enhanced control over mapping CAD call notes to the narrative, improving incident documentation and data integration capabilities within the system. It includes: 
        1. A setting has been added under Canadian Fire Setup > General (for the OFM form) with the question "Do you want to map CAD Call Notes to the Department Narrative?"
        2. If enabled, the CAD call notes will be mapped to the department narrative.
        3. CAD Call Notes will be displayed in Wrap Up > Narrative > Department Narrative.
        4. Users have the flexibility to edit or remove this narrative information as needed.
        5. If disabled, this functionality will be ignored, and the Department Narratives will remain empty, treating comments solely as call notes.

  1. Fixes and Improvements
    1. Improvements in the performance of the Fire Incident List
    2. First part of the CAD mapping for Canadian Forms
    3. Allow to add several Aiding departments with the FDID in blank and the same department with both types of aiding

Pre-Planning

  1. New Feature Release
    1. Responder Dashboard Address Banners for Parent/Child Associations
      1. Occupancy dashboards that are associated with parent or child locations will now prominently display "Parent Address" or "Child Address" above the address line. This enhancement provides clear visual indicators on the Responder Dashboard for parent and child associations, improving overall user experience and navigation.

                  

    1. Pre-Plan Annotations on ArcGIS Map
      1. Users can now conveniently add pre-plan annotations directly on the ArcGIS map interface without the need to switch to the Google map. This enhancement streamlines workflow and improves efficiency by allowing users to annotate directly within the preferred map view.
    1. Prevent Deletion of Linked Pre-Plans
      1. To prevent unintended impacts on associated inspections or invoices, users can no longer delete pre-plans linked to inspections or invoices. A greyed-out "Delete" icon will now appear within the pre-plan list for linked items, accompanied by a tooltip to inform users of this change. This enhancement ensures data integrity and prevents accidental deletions of critical pre-plan information.
                        

  1. Enhancements
    1. Start Inspection Button on Responder ArcGIS Screen
      1. Users can now initiate inspections directly from the Google map or the ArcGIS map interface with the newly added "Start Inspection" button. This enhancement addresses the previous absence of this button in the Responder ArcGIS view, improving usability and workflow efficiency.
    1. Left Alignment for Longer Text in Alert Tiles on Responder Dashboard
      1. Text displayed within pre-plan icons containing larger amounts of information or instructions will now be left-aligned for improved readability and processing. This enhancement specifically applies to fields containing three or more lines of text within alert tiles. Text with fewer than three lines will remain centered for optimal display
  1. Fixes and Improvements
    1. Restored Category to filters within Expiring Items list for improved filtering capabilities.
    2. Fixed a bug that prevented data sharing partners' pre-plan icons from displaying correctly within the pre-plan unit icon list.
    3. Addressed an issue where deactivated pre-plan unit icons were still appearing within the pre-plan icon list.
    4. Resolved crashing of the Pre-Plan Organizer when searching for Floors Above or Below Grade with decimal numbers, ensuring stability and usability.

Reporting

    1. New Feature Release
      1. Report Visibility and Sharing
        1. Users can now control the visibility and sharing settings for reports within the settings tab of the Ad-Hoc report Edit page, located below the Document Orientation section. These settings are accessible to users who have permission to share reports, providing enhanced control over report accessibility and distribution.

                  

                     

  1. Enhancements
    1. New ePCR Data Source Column
      1. A new column, "Patient Care Report Number (eRecord.01)," has been added to the ePCR data source. This enhancement provides users with additional data visibility and access to patient care report numbers, improving data management and reporting capabilities.
                              

      1. New Fields in Equipment Data Source
        1. We've introduced new fields in the Equipment data source, including:
          1. Apparatus Name
          2. Fire Station
          3. Assigned To


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