Release Notes September 2023

Release Notes September 2023

STAY UP-TO-DATE! Please check back here often throughout September 2023. We will continually add to this article as we release new features this month. 



Video





Major Releases

Medication Tracking
  1. Track the entire lifecycle of DEA Schedule II, III, and IV narcotics including arrival, usage, restock, transfer, and more.
  2. Create customized Med Kits to manage each apparatus's drug box, med pouch, etc.
  3. Searchable system log to audit daily checks, medication administrations, transfers, expirations, and more.
  4. For more information, access a recording of the Medications webinar here and contact your Client Success Manager. 


App

  1. Current Version:
    1. iOS: 5.4.5
      1. Added more detailed information when tracking units. Remotely view your unit's app version, OS version, location permission value, and battery percentage.
      2. Support for arrow preplan annotations within the app
      3. Messages: Users can navigate directly to the message view when tapping on a message push notification
    2. Android: 6.5.2
      1. Support for arrow preplan annotations within the app
      2. Minor bug fixes

Assets Module

  1. New Features:
    1. Inventory Order History
      1. Within the details page for an inventory item, a new tab is visible containing an order history log.
      2. The "order" tab displays a line item for each instance where that inventory item was received into the system.
      3. Inventory can be received from the inventory list or from the "order" tab. In either case locations and quantity are updated throughout the system.
 
    1. Inventory Restock
      1. New section within Apparatus, Station, and Kit Checks.
      2. Acts as both an "add to cart" list and a restock module for inventory items, pulling existing inventory from their current locations (storages, other compartments, etc.).
      3. Two buttons: Add to List & Restock
        1. Add to List
          1. Enter an inventory item that needs replacement. Field will auto-complete and user must select from inventory items that exist in the system.
          2. Location Needed: The location where an inventory item needs to be restocked (apparatus, station, or kit where the user is currently located).
          3. Qty: The quantity of inventory to be restocked.
        2. Restock:
          1. Can be performed in bulk or for each inventory item.
          2. Qty: The amount to be restocked will display, along with the available quantity in the location selected to provide restocking.
          3. Inventory located in "restock from" location will be decreased by the Qty and the Needed Location will increase by the Qty.
      4. After adding to list, inventory items stay on the restock list until the restock process has been completed.
      5. New permissions associated with Restock List:
        1. Assets - Restock List Read: User can view the restock list only.
        2. Assets - Restock List Create: User can view and add items to restock list.
        3. Assets - Restock List Update: User can update Qty and Location From fields as well as complete the replacement process.
        4. Assets - Restock List Delete: User can delete one or more items from the restock list.
 
  1. Enhancements:
    1. Expanded Import Wizard
      1. Within the equipment list, the import wizard now includes all specification fields. Users can map all fields from any existing .csv files.
  
    1. Labor Cost Tracking: New Options
      1. Track hourly rate on/off toggle
        1. With hourly rate tracking on, two fields, "Labor Hours" and Hourly Rate" are visible.
        2. With hourly rate tracking off, Labor Cost is tracked in a single field.
   
    1. Display "secondary ID Field" in Apparatus Checks
      1. Allows users to display the fleet or vehicle # from the checks menu and the fleet overview.
 
    1. Display "Secondary ID Field" in Work Orders
      1. Allows users to display the fleet or vehicle # from within Work Order view, History, edit, submit, and printed form.
    2. Add a description tag to Inventory or Equipment
      1. New Setup Option found in Assets Setup -> Settings -> Display Equipment/Inventory Description.
      2. Apply a description in the equipment/inventory record. If that item is associated with a checklist, the description will appear when performing a check.
 
 

 
    1. Mobile View Enhancement for Apparatus Checks

  1. Fixes:


Fire Prevention Module

  1. New Features:
    1. Invoices: Configure "Reference ID" as an autogenerated 9-digit number
      1. Designed as an option to reference a First Due invoice in other systems.
      2. Users have the option of manually entering a Reference ID or having the system automatically generate a new one when an invoice is created.
      3. Enable in Invoices -> Setup -> System Options.
 


  1. Enhancements:
    1. Determine which associated codes to display in the inspection report based on the response type
      1. In "Inspection Type" users can now set the default behavior of "show in report" based on the response type.
 
    1. Inspections List: New Filters and Columns Added
      1. Inspection Emailed
      2. Inspection Printed
    2. Community Connect: Saved Views
      1. As found in the Fire Incident List & Inspections List, the Community Connect Users list now has the option for saved views.
      2. New Permissions added: Community Connect Saved View (Create / Delete / Read / Update) within the Community Connect Bucket.
    3. Inspection: Vendor Contacts Carryover
      1. All vendor contacts added to an initial inspection will now be automatically carry over into any subsequent reinspection.
    4. Permit & Inspection Form Builders: New Layout
      1. Tags have been grouped by function for easier navigation.
    1. Inspection Organizer: New Advanced Filters
      1. Users can now batch and filter occupancies by:
        1. High Rise
        2. Dangerous Building
        3. Alert Tiles
        4. High-Hazard IBC Classification
        5. Defensive Ops Only
        6. For Sale?

    1. Permits: Add a new Permit while editing an existing one
      1. Permits -> Permit List -> Edit or Create a Permit
      2. New Button: "New Permit" allows user to create a new permit without needing to navigate back to the list.
      3. Special Workflow: User creating a Permit from within an inspection:
        1. Address will be automatically completed with the address from the inspection and is read-only.
        2. New permit will be linked to the inspection.
        3. Once the permit is closed, user is returned to the inspection.
    2. Invoice List: New Status Columns
      1. Invoice Status has been regrouped into several sub-statuses:
        1. Money Status
          1. Paid in Full
          2. Partially Paid
          3. Unpaid
        2. Mailed
          1. Either null or the date invoice was mailed
        3. Emailed
          1. Either null or the date the invoice was emailed
        4. Other Status
          1. Discounted
          2. In Collections
          3. Reopened
          4. Write-off
      2. Important: If pulling these fields into an Ad-Hoc report, these fields need to be edited within the report's columns, criteria, or filters.
 
 
    1. Field Management - Inspection Zone and Inspection District
      1. Fields can be managed as a "per role" permission.
      2. Applies if a department is currently using field management for these fields. If a department is using polygons, the field remains a "read only" default.
 
 
    1. Invoicing: QR code and URL link added to printed invoice
      1. Printed Invoice will include a QR code with instructions that will navigate the payer to the payment page.
      2. If the payer is not comfortable or able to scan a QR code, they can copy the URL displayed below into a web browser. 
 
    1. Invoicing: Apply Online Payment from within Invoice List or within an Invoice
      1. As a last resource, if a payer does not know how to make an online payment, the payer can call the Fire Department and the department can apply the online payment on the payer's behalf.
      2. This option is only available for departments with online payments enabled for an existing invoice with a balance greater than zero.
      3. This option applies only to complete payments; partial payments are not supported.
      4. Associated Permission: Invoice - Apply E-Payment, within the Fire Prevention Bucket
 
  
    1. Community Connect / High Hazard Manager: Multiple Addresses
      1. Users can add multiple addresses and switch between them from the "My Info" card.
      2. To add/edit/delete addresses, click on "edit" within the "My Info" card.
 


Fire Investigations Module


  1. New Features:
  1. Enhancements:
  2. Fixes:


Incident Documentation Module 

  1. New Features:
  1. Enhancements:
    1. Printed Report: New option to redact narrative
 
    1. Fire Incident List: view attachments from the list view
      1. If report is in a read only status, attachments can only be viewed or downloaded
  
    1. OFM: Custom Question Setup
      1. Field Management added for Ontario Form
 
 
 
    1. AFM: Insurance subsection added
      1. For Alberta Fire Form users, the insurance subsection is now available under the People Involved Section.
  1. Fixes:


ePCR

  1. New Features:
    1. Re-Download or Refresh CAD
      1. Within an ePCR, users now have the ability to update CAD information by pressing a refresh button.
      2. After downloading CAD information for the first time, the download button changes to "Refresh CAD". There is also an option to download different CAD data.
  
    1. Print or Bulk Print from the EMS Incident List
      1. Similar to NFIRS, print from the list view individually or in bulk.
      2. Limit to 20 PCRs at one time.
      3. When more than one Incident is selected, PDFs are generated and a link to download is sent via email. The email is sent only to the logged in user. There is no option to add additional emails.
 
    1. Vendor Directory: Generic Address
      1. New method of documenting a special destination address within an ePCR.
      2. In the Vendor Directory, for an EMS vendor, this new option bypasses the need to enter an address within the directory.
      3. When this type of facility is selected within an ePCR, additional address fields will appear next to the destination field so a unique address can be applied.
 


  1. Enhancements:
    1. Re-designed Vital Signs Interface
 
 
    1. Primary Provider Impression Field Customization Update
      1. Save and Cancel buttons are now always visible.
      2. Add new values from the same view.
      3. New option to delete values. Only values not used in any report can be deleted. If a value is used within an ePCR that value can only be deactivated in the future.
 
    1. Additional Fields Added to Field Customization
      1. Treatments|Procedures|Name (eProcedures.03)
      2. Treatments|Medication|Name (eMedications.03)
      3. Add, disable, delete values from either list
  
    1. Workflows: Ability to validate against grid items
      1. New ability to flag an entire grid when creating workflow rules
        1. The grids included are:
          1. Crew Members
          2. Responder
          3. Medications
          4. Immunization Information
          5. Practitioners
          6. Insurance Information
          7. Patient Complaints
          8. Assessments
          9. Airway Confirmations
          10. Vitals
          11. Procedures
          12. Medications
          13. Lab and Imagine
          14. Device
          15. Supply Items Used
          16. EMS Condition Codes
          17. External Reporting
          18. Hospital Team Activation
Some examples
Rule 1: At least 2 crew members are required.
 

Rule 2: When "History Obtained From" is equal to "Patient", then at least one medication is recommended.
 
Rule 3: When "Dispatch Reason" equals "Fire", "Injury Exposure Type" should not be empty.
 

  1.      Monitor Imports : Tempus
    1. Importing Trends is now supported.
  2. Vendor Directory: Vendor Display Name
    1. "Code" field replaced with "Vendor Display Name". When a value is entered into this field, that value is what is displayed in an ePCR in the "transport to" field.
 
  1. Kno2 Export Section added to EMS Setup
    1. Displays successful or failed ePCR exports via Kno2 API.
    2. Resend failed records to Kno2 from this list using the resend button in the "Actions" column.
 
  1. Form: Patient's Home Country editable within Information section of an ePCR
  2. Printed Form: Incident Date/Time Added to Header
  3. Census Tract Field Enhancement
    1. "Census Tract" converted from text field to dropdown list. The list is populated from Setup -> Demographics
 
  1. Vitals Section: "Provider" field added
    1. Users can document the crew member who obtained vitals on a patient within the "Add Vitals" function.
  1. Add Patient: New Fields Transferred
    1. When a provider starts a new ePCR for an additional patient, several new fields are transferred over to the new record:
      1. eCrew.01 - Crew Member ID - Name
      2. eCrew.02 - Crew Level (Derived from staff profile)
      3. eCrew.03 - Crew Member Response Role
      4. eOther.03 - Personal Protective Equipment Used
      5. eOther.04 - EMS Professional (Crew Member) ID
      6. eOther.05 - Suspected EMS Work Related Exposure, Injury, or Death
      7. eOther.06 - The Type of Work-Related Injury, Death or Suspected Exposure
      8. Response>Apparatus Grid
      9. Responder Grid



Permits Module


  1. New Features:
  2. Enhancements:
  3. Fixes:


Personnel Module

  1. New Features:
    1. Compensatory Time Workflow
      1. New Feature allowing personnel to accrue Time Off in exchange for extra shifts worked.
      2. Example: Employee works 1 hour of Comp Time (defined work type) and accrues 1.5 hours of Comp Time (defined time off type)
      3. Setup -> Accruals -> Update Time Off Config
        1. New Item: "Hours Worked" has been added to the frequency options. When selected, dropdown allows user to choose work types to include.
 
 
The shift tooltip will indicate when the accurual is based on a work shift:

  1. Enhancements:
    1. Allow future hours added to the shift board to count towards call shift rankings
      1. Day of: Call shift rankings will be affected by the shift on the shift date.
      2. When added: Call shift rankings will be affected when the shift is awarded, regardless of actual shift date.
      3. This only applies to work types and subtypes with "counts towards call shift rankings" option enabled. (Setup -> work types -> edit work type)
          
    1. Max Consecutive Hours Override
      1. Allows for an override option when adding a user in violation of a max consecutive hours worked rule.
 
    1. Kelly Day End Date
      1. New field allows for entry of an end date for Kelly Day rotation. If not end date is set, the system will generate up to 2 years from the start date.
 
    1. Subtypes added to Time Off requests 
      1. New dropdown field displays any subtypes for time off, if defined by the department.
 
    1. New Deduction Rule: Shifts
      1. New ability to set "shifts" as a deduction type in time off settings.
      2. Default deduction is 1 shift unless time off request matches an active deduction rule, in which case an approved time off request will deduct the amount of shift(s) defined by the rule.
 
    1. New Rotations Added:
  • 1 on / 2 off / 1 on / 5 off
  • 7 on / 35 off
  • 1 on / 1 off / 1 on / 4 off
  • 3 on /1 off / 3 on / 3 off / 2 on / 2 off
  • 2 on / 1 off / 1 on / 3 off / 2 on / 5 off
  • 1 on / 2 off / 2 on / 2 off / 1 on / 2 off / 1 on / 3 off
  • 3 on / 11 off
  • 4 on / 7 off / 1 on / 2 off
  • 3 on / 9 off
  • 2 on / 19 off
  • 2 on / 3 off / 2 on / 3 off / 2 on / 2 off
  • 1 on / 2 off / 1 on / 2 off / 1 on / 2 off / 1 on / 2 off / 1 on / 2 off / 1 on / 2 off / 1 on / 9 off
    1. Fixes:


    Pre-Planning Module

    1. New Features:
      1. Rejected Preplan Workflow:
        1. Rejecting a pre-plan no longer requires that submitting user loses an entire pre-plan over minor issues.
        2. When reviewing a pre-plan, the approver now has the option to create a draft version of the rejected plan, and offer feedback via notes.
        3. Notes history will be available in both the pre-plan editor as well as the pre-plan list.
        4. "My Assigned Pre-Plans" has new status column reflecting pending approval, and plans assigned to an approver can be approved from the same location.
     
     



    1. Enhancements:
      1. Support for measurement units
        1. Step 1) New Permission: Others -> Manage Preplanning Settings
        2. Step 2) Response -> Setup -> Preplanning: Choose Feet or Meter


    Reports Module


    1. New Features:
    1. Enhancements:
    2. Fixes:


    Response Module


    1. New Features:
    2. Enhancements:
    1. Fixes:


    Training Module

    1. New Features:
    2. Enhancements:
    3. Fixes:

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