1. Why: This was added to provide additional options for you to choose from. 
2. How: To access this, go to Call Shift Rules and create or edit an existing rule. When viewing the List Sorting Options, Hours Based will now have a option of Never under the Reset Hours Frequency.
3. Use Case: If your department does not want to reset the hours and wishes to maintain all hours associated with an individual, you can turn this feature on. 

Reusing a Qualifier in another Tier. 

1. Why: Previously, you were only allowed to use a qualifier once in a call shift, and were not able to use it again. This change allows you to reuse the qualifier within other tiers, when filtering down by Rank, Group, Rotation, or Shift. 
   
2. How: You can utilize this enhancement when initiating a call shift. You must utilize unique filtering options for each tier, or the system will not allow you to send the call shift. 
   
3. Use Case: Lets say you want to send the call shift to Captains who are part of the TRT team, but you want to tier it to Captains who aren't as well. With this enhancement, it is now possible.  
   

Tier End Times Auto-Fill.

1. Why: This allows you to send call shifts quicker, without having to worry about filling in the tier deadlines.
   
2. How: To utilize this enhancement, you must use the Default Deadline option of Hours/Minutes After Call Shift Starts. 
   

 Rotating List Move Order. 

1. Why: This change was made to base the ranking change on the individuals position, not the time that they accept the shift. 
   
2. How: By navigating to Call Shift Rules and editing or creating a new rule, when the Rotating List Sort option is enabled we have the ability to choose the Move Order By. Move Order can be by 1) Acceptance, totals the ranking list based on the acceptance time, or 2) Original Position, the call shift will sort based on the original position in the rankings list.  
   

Default work  type and subtype in Mandatory Hires. 

1. Why: This alleviates you from having to change the work type or subtype on mandatory hires by prefilling with the defaults. 
   
2. How: Navigate to Call Shift Rules > Mandatory Settings and you will able to set the defaults. Make sure you click save to save the changes. 
   
3. Use Case: If you are using First Due for payroll exports, this will alleviate the mental workload of having to remember to manually choose the work type and subtype of individuals who were mandated. 
   

 See Call Shift Hours on Mandatory. 

1. Why: This allows you to see the Call Shift Hours (if your department is hours based) on the mandatory page. This can aid in your decision making of who gets mandated.
   
2. How: After generating a Mandatory list, you can now see the Call Shift Hours as a column next to the Date of Hire. 
   
3. Use Case: If you want, you can use this as a decision making option when mandating an individual to remain at work.