New Module Alert: Events!

1. The team at First Due is pleased to announce the release of the Events Module. This module enables agencies to document activities like public education events, fire drills, station tours, car seat checks and just about any activity that needs to be documented during a shift.
   
   
2. Learn how to set it up in this "5 for Training" video.
   
   
   
   

Admin Module

1. There are now three choices for exporting NFIRS data (Admin > Departments > NFIRS export frequency):
   
1. Weekly - Select day of week for export
   
2. Monthly - Select day of month for export

SUPER COOL FEATURE: If you select the 31st as your day for export, the system will automatically send the export on the last day of any month with less than 31 days. 

1. Quarterly - Select day of month for quarter for export 
   
1. Q1 data sent in April
   
2. Q2 data sent in July
   
3. Q3 data sent in October
   
4. Q4 data sent in January
   
   
   
   

Assets Module

1. You can now start an equipment checklist from within an apparatus checklist (Apparatus > Select an apparatus > Start an apparatus checklist > Start an equipment checklist from a piece of equipment in the apparatus checklist).
   
   
   
   

Incident Documentation Module

1. As an agency you are now able to define incident narrative settings (Admin >Departments):
   
1. Do you want to turn on individual unit narratives?
   
1. Unit narratives are optional
   
2. At least one unit narrative must be filled out
   
3. All unit narratives are mandatory
   
2. Do you want to turn on a general, department narrative field?
   
3. If yes, please select your general, department narrative requirements
   
1. General narrative is optional
   
2. General narrative is mandatory
   
4. Restrict users from editing each other's narrative entries
   
   

1.  A new administrative control enables you to determine the following requirements for documenting personnel on an incident: (Admin > Departments):
   
1. If box IS checked: Each apparatus on the incident must have at least one agency person assigned to the apparatus.
   
2. If box is NOT checked: Only the field "# of People" will require a numerical entry. Specific personnel will NOT be required for the apparatus.
   

      

Example:  The apparatus shown below would be a valid entry (even if specific personnel were not selected) when the box "Do you want to document the personnel that participated in your Incident Response" is NOT checked: 

      

1. Historical NFIRS incident data can now be imported into your account. Please contact your Client Success Manager for assistance as this is not a client-facing import tool.
   

1. You can now enable CAD data to refresh your incident data setup: (Admin > Departments > "Enable CAD Refresh button in Fire Form").
   
   
   
   
   
   
2. If enabled, the "Refresh CAD Info" button will appear within an incident report (below).
   
   

NOTE: Only incidents that are INCOMPLETE and originated from a CAD will have this feature.

Permits Module

1. Agencies now have a choice between an automatic (default) or manual workflow permit process. Please note that switching an account from automatic to manual is is a major task, so it is important to carefully consider this decision. Please contact your CS Manager for more details since this is something they will have to perform for your account. Once configured by your CS Manager, the path to manage the manual permit statuses is Permits > Permit Status.
   
   
   
   
   
   
2. Also new in Permits: As an agency, you can now use manual (agency) numbering for your permits (Permits > Permits > Add New Permit). Please contact your CS Manager to activate this feature.
   
   
   
   
   

Personnel Module

1. We've added two new features to our Announcements (Personnel > Dashboard):
   
1. Start and end dates can be added to the announcement to control the duration the announcement appears.
   
2. Required reading - Check this box to activate a "Confirm Read" message dialog box that appears when users visit their Dashboard and a "required reading" announcement is posted.
   

1. An agency can now enable their account to let personnel route their Time Off Requests to specific on-duty personnel of a certain rank and/or apparatus assignment. To enable this feature, navigate to Personnel > Setup > Settings. 
   

NOTE: If there is no match for the rank or apparatus, then the person requesting time off will be prompted to manually select the person(s) to receive the request.

1. New Candidate Method for Call Shifts (Personnel >Setup). When enabled, the call shift message is sent to every user at the same time. Those that respond "Yes" will be set as a "candidate".  Once the deadline is reached, the system will then award the shift to the person that is first in the ranking (of candidates) for that Ranking List. KBA coming soon with more details.
   
   
   
   
   
   

1. New default settings added to Call Shifts:
   
1. Default Wait Time - Set the default wait before sending out call shift notification
2. Default Deadline - Sets the deadline time for the call back for the open shift. Options include:
   
1. Start of shift
   
2. Agency defined hours/minutes before start of shift (e.g. 1 hour)
3. Default Start Time - Sets the default time to initiate a Call Shift form (if not initiated from a vacancy)
   
4. Default Call Shift Work Type - Sets the default work type for call shifts (e.g. OT)
   
   
   
   
   

Reports Module

1. New Fuel Cost per Apparatus Report (Reports > Assets > Report Type: Assets Apparatus Fuel Costs).
   
   
   
   
   
   
2. New Apparatus Work Orders Costs report (Reports > Assets > Report Type: Apparatus Work Orders Costs).
   
   
   
   

1. The Payroll Summary report (Reports > Scheduling > Report Type: Payroll Summary) has been reformatted and can now be exported to both PDF and XLSX formats.
   
   
    
   
   

   ---

   
                

1. The Response Payroll report (Reports > Scheduling > Report Type: Response Payroll) can now be viewed in an expanded view per person or summary collapsed view.
   
   
   
   
   

Response Module

1. At the request of some customers, an agency can now determine whether a user role can view dispatch call notes for an incident. The permission to enable/disable this feature can be found by navigating to Admin > Roles > Select a Role > Other > Read Dispatch Call Notes.