Admin Module

1. Admins: When creating user logins for apparatus, you now have a more comprehensive list of subtypes to better align with you unit types (Admin > Users > Create New User/Edit User > Subtype).
   
   
   
   

Assets Module

1. Users can now add attachments to manual log entries for assets (Assets > Apparatus OR Equipment List > Select Asset > Log Entry: Add).
   
   
   

1. Users with sufficient permissions can edit an apparatus or equipment record directly from the "Overview" page (Assets > Apparatus OR Equipment List > Select Asset > Select "Update Record"). NOTE: Must have the following permissions: Apparatus Update and/or Equipment Update.
   
   
   
   

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ePCR Released!

1. Our NEMSIS-compliant ePCR is now available. For agencies that have upgraded to this feature, your Implementation Manager will be reaching out soon to begin the set-up process.
   
   
   
   
   
   
2. There are multiple steps involved when setting up the ePCR feature for your account including the following sections. Knowledge base articles and learning content are being created to assist local admins and users and will be published soon.
   
   
   

1. An "Activities" section have been added to the Events module (Events > Activities). This new feature will include NFIRS Incidents, Inspections, and Training (in addition to Events).
   
   Local Admins: In order for your users to access this feature, be sure the following permission is enabled: Admin > Roles > Select Role > Events Roles > "Event - View Activities".
   
   
   
   
   

Incident Documentation

1. The "Station" field has been added to the NFIRS report. It will auto-fill the station assignment for the unit with the earliest time (usually dispatch time), but should be verified by the report writer.
   
   
   
   
   

Permits Module (via Pre-Planning Organizer or Inspection Organizer)

1. Within an Occupancy Record (Pre-Planning > Pre-Plan Organizer > Select Occupancy > Select Permits OR Inspections > Inspection Organizer > Select Occupancy > Select Permits) you can now perform a bulk print of permits by selecting multiple check boxes and the selecting the print button  .
   
   
   
   
   
   

Pre-Planning Module

1. Addresses that were automatically added via external sources (e.g. assessor's office, Google Maps, etc.) are now editable. A user must have the following permission to edit an address:
   
   
   
   
2. The address can be edited within an Occupancy Record (Pre-Planning > Pre-Plan Organizer > Select Occupancy > Select Permits OR Inspections > Inspection Organizer > Select Occupancy > Select Permits) by selecting the edit icon next to the address.
   
1. CAUTION:
   
1. Completed inspections, permits and invoices will retain the old address. Any new inspection, permit or invoice will use the updated address.
   
2. Editing addresses could affect address matching for CAD parsers.
   
   
   
   

1. Within an Occupancy Record (Pre-Planning > Pre-Plan Organizer > Select Occupancy > Select Permits OR Inspections > Inspection Organizer > Select Occupancy > Select Permits), you can now print an occupancy card to quickly reference the occupancy dataset. Super helpful for updating preplans. Simply select the print button  in the upper left corner and then choose "Summary Occupancy Card".
   
   
   
   
   
   
   
   SAMPLE OCCUPANCY CARD:
   
   
   
   
   

1. Now from the Occupancy Record (Pre-Planning Module > Pre-Plan Organizer > Select Occupancy OR Inspections > Inspection Organizer > Select Occupancy) a user can update the following fields:
   
1. Parcel #
   
2. Inspection District
   
3. Inspection Zone
   
4. The First Due ID for the occupancy is now viewable and READ-ONLY
   
   
   
   
   

Reports Module

1. New Payroll Timecard report delivers a per person payroll summary. Can be run for multiple personnel at once. The report will insert page breaks between personnel. Signature lines appear at the bottom of page for agencies that require wet signatures to verify payroll. Filters include multi-picker for personnel and date interval. Navigate to Reports > Scheduling > Report type > "Payroll Timecard".
   
   
   
   
   
   

1. New Heat Map report visualizing incident count density. Filters include "Date Interval" and "Dispatched Incident Type" (Reports > Incidents > Report type > "Heat Maps").
   
   
   
   

Scheduling Module

1. Now in Personnel > Setup, there are new page management buttons:
   
   
   
   
   

1. My Shifts now displays split shifts for on duty and time off (Personnel > My Shifts).
   
   
   
   
   
   

1. Now you can request time off or a trade directly from My Shifts. And you can select multiple days at once too! Navigate to Personnel > My Shifts and either 1) Select the date you which to request time off or trade; or 2) Select "Multiple Selection", then select multiple dates you're scheduled to work. You'll receive a prompt to "Request Shift Trade" or "Request Time Off". Choose one and the system will take you to the appropriate to finish your request...very cool!
   
   
   
   
   
   

1. You are now able to send a call shift request to a "secondary" rank in the event no one responds for the shift from the "primary" rank.  When initiating a call shift (Personnel > Call Shifts), move the "Tiered call shift" slider to the on position, then choose your "secondary" rank and/or group you wish to notify of the call shift (it's ok to use the same rank and group from the primary group).  The tiered or secondary group will receive a notification of the call shift after the primary rank has been notified AND the deadline has passed OR if all personnel from the primary rank declined the call shift. 
   
   
   
   
   
   

1. This new features enables you to choose a "Group" that you wish to assign to an "Assignment". In other words, you're now able to choose a requirement for a specific Assignment. This is especially helpful when a particular apparatus/assignment requires, say, a paramedic or a hazmat tech. When a "Shared Group" is assigned to an "Assignment". Navigate to Personnel > Setup > Assignments and select a "Shared Group".
   
   Now, whenever that Assignment does NOT include a person from the "Shared Group", you'll see a red warning symbol . Hover over it to discover the missing requirement.
   
   
   
   
   
   
   
   
   
   
   

1. Agencies are now able to select a criterion for breaking ties for call shifts when "List Sorting" is set to "Hours based". The system will break the tie and award the shift based on what is selected in Personnel > Setup > Tie breaker. Options include:
   
1. Date of Hire - More seniority (earlier hire date) is sorted higher on the list (i.e., person with more seniority gets the call shift)
   
2. Alphabetical - Sorts by Last Name, then First Name (i.e., the person that comes first alphabetically wins the call shift)
   
3. The last date worked (when the last overtime was) - The person that worked a call shift furthest in the past (earlier date) is sorted higher on the list (i.e., person that worked a call shift further in the past wins the call shift)
   
   
   
   

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Training Module

1. Certifications can now be managed in First Due. Users with the following permissions are able to manage certifications:
   
   
   
   
2. The "certifications types" list is accessed via Training > Certifications. This is where you create the list of certifications that can earned/assigned to personnel in your agency.
   
   
   
   
   
   
   
3. Individual users' certifications can be managed via Personnel > Personnel List > Select a Person > Select Certifications > Add New Certification or Edit Existing Certification.