Release Notes - August 2024

Release Notes - August 2024



VIDEO




Mobile Application

  1. Current Version [iOS 5.6.3/Android 6.7.8]
    1. Enhancements
      1. Expanded Status Log List: The initial status log list now opens in an expanded view by default, enhancing usability.
      2. Preplan Details Title: The ID number has been removed from the preplan’s details title for a cleaner presentation.
      3. Google Maps Service Optimization: We have optimized the use of Google Maps services to display road instructions.
      4. Dispatch Details View: A new field has been added to show the address complex name, providing more context in the dispatch details view.
      5. ArcGIS SDK Upgrade: The ArcGIS SDK has been upgraded, resulting in smoother performance, faster operation, and clearer images when using ESRI maps.
    2. Fixes
      1. Map Layers View Issue: Resolved an issue that required users to scroll to the top constantly in the map layers view.
      2. Quick Route and Routing Issue: Fixed an issue affecting the quick route option and routing functionality to ensure seamless navigation.


Platform

  1. New Features
    1. Audit Log Tab for Role Page
      1. We added an “Audit Log” tab to the edit role page, enabling users to view logs of all changes made to the selected role. Key features include: 
        1. Configuration Tab: The current edit page is now under the “Configuration” tab.
        2. Audit Log Tab: View logs of changes to the selected role, including permissions enabled/disabled and role name changes.

                    
          **NOTE: that logs prior to this new feature will not be reflected.**

    1. New Personnel Setup Menu with Three Sub-Pages
      1. We’ve introduced a new Setup menu under Personnel, now featuring three sub-pages to streamline configuration and management. Here’s what each menu handles:
        1. Admin-Controlled Personnel Settings: Centralizes personnel-related settings, giving administrators more control.
        2. Pay Grades: Manage and configure pay grades directly within the Personnel Setup.
        3. Activity Types: Moved from the Events & Activities module to the Personnel Setup. This change eliminates the dependency on purchasing the Events & Activities module, allowing users to use activity types for pay and incident documentation independently.



    1. Pay Grades & Basic Pay Rates
      1. We’re excited to introduce Pay Grades and Basic Pay Rates, the first step towards auto-populating pay rates from personnel records. This feature is particularly beneficial for volunteer and combination departments that pay set rates per incident, training class, or event.



  1. Enhancements
    1. District Field Management
      1. The District field, previously managed in Agency Setup, is now managed from the Field Management page. Existing values have been retained, and new values can be added. 



    1. Field Management Labels
      1. The module for personnel fields is now labeled as “Personnel” instead of “Core” on the Field Management page, improving clarity and organization.

    1. New Admin Controls for User Profile Changes
      1. We are pleased to introduce new admin-controlled settings that grant agency admins greater oversight of user profile updates. These enhancements are tailored for large career departments to maintain professional standards by controlling critical aspects of user profiles, such as email addresses, headshots/avatars, and communication preferences.




Assets

  1. Enhancements
    1. Current Price Per Unit to Inventory Details
      1. We have introduced a new field to Inventory Details called “Current Price Per Unit.” This is an optional field and is not required. The field can be updated manually or when a new order is received and a price per unit (PPU) is specified. Additionally, in the summary section at the bottom of the page, a new field labeled “Current Value” is added between “Total Units” and “Expiration Date.” This field calculates the total value as the sum of total units multiplied by the current price per unit.


    1. Updated Equipment and Kits Status When Updating Apparatus Status
      1. We have updated the workflow of status of Equipment and Kits when changing the status of an Apparatus. When an Apparatus is taken in or out of service, a modal appears to offer the option to apply the same status change to its assigned Equipment and Kits. Logs are added when equipment and kits go out of service in bulk actions. If a kit contains equipment and the kit is marked as out of service, its equipment automatically becomes out of service as well. 


    1. Enforce Assigned To Permission Within Compartments
      1. The system now enforces the “Assets - Update Assigned To” permission within compartments. Users without this permission will face the following restrictions:
        1. Equipment Tab: Users will not be able to add, delete, or modify existing equipment in locations.
        2. Kit Tab: Users cannot add, delete, or modify existing Asset Kits in locations.
        3. Kit Tab: Users can add, delete, and modify MED Kits in locations.
        4. Kit Tab: Users can create new Asset Kits, with or without locations.
        5. Compartment Section: Existing equipment and kits in locations will not show the icon to delete them.
        6. Storage Section: Existing equipment and kits in locations will not show the icon to delete them.
        7. Pouch Section: Equipment in locations will not show the icon to delete them.



    1. Created “Extinguishers” Specifications Template

      1. A new “Extinguishers” specifications template has been created for the Equipment Record. This template includes a comprehensive set of fields to accurately document extinguisher details:

        1. Existing Fields:

          1. Diameter

          2. Initial In-Service Date

          3. End of Service Life Date

          4. Next Hydro Static Test Date

          5. Last Hydro Static Test Date

          6. Next Service Test Date

          7. Last Service Test Date

          8. Attached Files

          9. Notes

        2. New Specification Fields:

          1. Extinguisher Class: Multi-select field, NULL by default

          2. Extinguisher Rating: Free text, supports symbols such as hyphens and colons

          3. Capacity (lbs): Free text

          4. Operating Pressure: Free text

          5. Discharge Time: Free text

          6. Discharge Range: Free text

          7. Height: Free text

          8. Extinguishing Agent: Single select field

          9. Composition: Free text

          10. 6-Year Service Date: Date field


    1. Added “My Apparatus” Button to the Dashboard and Apparatus Fleet Overview List

      1. A “My Apparatus” button has been added to enhance the user experience within the Dashboard and Apparatus Fleet Overview list. The button will not be displayed if the user does not have the Scheduled module active or he user lacks Apparatus Check permission. When the “My Apparatus” button is clicked: 

        1. If the user has the Scheduled module active and at least one Assignment within the last 30 days with at least one apparatus (in the Shift Board related to the Scheduler Module), the system will direct the user to the Apparatus check.

        2. If the user has the Scheduled module active but no Assignments for today, no Assignments with at least one apparatus in the last 30 days, or only has future Assignments in the Shift Board related to the Scheduler Module, the system will display the message: “No apparatus assigned in last 30 days.” The user will remain on the Asset Dashboard or Apparatus Fleet Overview List Page.


    1. End of Service Life Date in Apparatus Record

      1. We’ve added a new optional field called “End of Service Life Date” to the apparatus record. This field is not mandatory but must be filled with a date greater than the Initial In-Service Date, if such a date exists in the record.


    1. Access to All Tabs When Creating a New Work Order

      1. Users now have access to all tabs, including Cost, Comments, and History, when creating a new Work Order from the Work Order boards.


    1. Updated Work Order Notification Emails

      1. The Work Order email notification template has been updated to include more detailed information. The updated email notification will now include:

        1. Board Name

        2. Work Order Number

        3. Status of the Work Order

        4. Asset Name

        5. Summary and Description

        6. ETA (if available)

        7. Odometer, Engine Hours, PTO Hours, Aerial Hours (for Apparatus)

        8. A direct link to view the Work Order in First Due


    1. New Columns Added to Equipment List for Last Completed Check

      1. We have added two new columns to the Equipment List to improve tracking of equipment checks. 

      2. “Last Completed Check”: Displays the name of the most recent completed checklist for each equipment item.

      3. “Last Completed Check Date”: Shows the date when the most recent checklist was completed for each equipment item.


    1. Display Secondary ID on Fleet Overview

      1. We introduced a new toggle control to enhance the Fleet Overview page by displaying the Secondary ID.




Hydrants

  1. New Features
    1. Hydrant Map - Create New Hydrants
      1. We have enhanced the Hydrant Map feature to simplify hydrant management. Users can now create new hydrants directly from the Hydrant Map, allowing for precise placement and easier management.



    2. New Hydrant Map 
      1. The Hydrant Map has been redesigned with several new features making it a comprehensive tool for field operations. Users can now:
        1. View and edit hydrant details directly on the map without redirection.
        2. Create work orders.
        3. Add new hydrants directly on the map.
        4. Apply and edit filters.



Fire Investigation

  1. New Features
    1. Form Builder Photo Printing
      1. We have introduced a method for printing photos in the investigation module. All photos attached to the report will now be included in the printed report via the Form Builder.

    1. Form Builder Attachment Printing
      1. We have implemented a method to print attachments in the investigation module. All files added to the report will now appear as links in the printed report via the Form Builder.
    1. Form Builder: Added Missing Data Elements
      1. We have added several previously unavailable data elements to the Form Builder to enhance its functionality and usability.
        1. Analysis Section
          1. Evidence: Evidence Item
          2. Evidence: Location
          3. Evidence: Status
          4. Evidence: Examination by Others
        2. Authorization
          1. Authorization Date
          2. Investigator’s Authorization
          3. Investigator’s Authorization Date
        3. Investigation Resources / Other Agencies Involved
          1. Agency Involved
          2. Incident
          3. Contact Person
          4. Phone1
          5. Phone2
          6. Agency Involved Narrative
        4. Insured Company Details:
          1. Add Insured Company
          2. Address
          3. Phone
          4. Policy
          5. Effective Date
          6. Expiration Date
          7. Structure/Vehicle
          8. New/Renewal
          9. Contact Person Property
          10. Business interruption, loss earnings, living expenses
          11. Name of Insured
          12. Address of Insured
          13. Previous Carrier Name
          14. Previous Carrier Address
          15. Previous Carrier Phone #
          16. Structure
          17. Contents
          18. Other
          19. Previous losses, Cancellations

    1. Additional Missing Data Elements Added to Form Builder - Person Involved
      1. We have now added all fields in the Person Involved section to the Form Builder, with the exception of the following:
        1. Type of Involvement
        2. Other Involvement
        3. First Name
        4. Last Name
        5. Middle Name


    1. Ability to Add More Than One Investigator
      1. We have introduced the ability to document multiple investigators within an investigation, addressing the previous limitation of only being able to add one investigator.


    1. Add New Values to List Fields Customization
      1. We have expanded the Field Management section in the Fire Investigation setup to include the ability to add new options to list fields, providing greater customization for users.
        1. Users can now customize the default options in dropdown menus by disabling or adding values.
        2. Disabled options will no longer appear in dropdowns, but if a value was previously selected in a saved record, it will remain visible until changed. Once changed, the disabled option cannot be reselected.
        3. Users can add new values to the dropdown in the option Add Custom Option. This action will add a new line to insert the values Code and Display description.


    2. Add Child and Infant Diagram for Injury
      1. We have introduced the ability to document injuries or casualty information using a child/infant diagram in the Persons Involved section, expanding the previous option, which only included an adult diagram.


Incident Documentation - NFIRS (United States)

  1. New Features
    1. Email Requirement for Export Settings
      1. Users must now provide a valid email address when enabling the export setting to prevent unprocessed TXT files from accumulating in the queue.

    1. NFIRS OIC Capture from Scheduling
      1. We have introduced the ability to automatically capture the Officer in Charge (OIC) from Scheduling for NFIRS reports.  The OIC is automatically pulled from the Scheduling assignment for the specified date and time. Data from CAD will always take precedence over Scheduling data.


    1. Special Study Questions in NFIRS Export
      1. We have added the capability to export custom questions with “Special Study” IDs in NFIRS reports.


  1. Enhancements
    1. Response Zones Management Relocation
      1. Response Zones were previously managed under the Department page. This management has now been moved to the Fire Incident Setup within the Department Fields Management section for better organization and accessibility.


    1. FDID Editing Restriction Removed
      1. Previously, some FDID records created post-deployment were not editable, even if their information was blank. This limitation has now been addressed.

Incident Documentation - NFIRS (Canadian)

Please Note: This has no impact on clients in the US and application behavior continues as normal.
  1. New Features
    1. Custom Error Messages via Workflows
      1. We have implemented a new feature that allows Canadian clients using NFIRS to apply custom error messages via workflows, enabling them to customize fields under their own conditions. 
        1. New Workflows Section: Added to the Fire Incident Setup for managing error conditions.
        2. Workflow Management: Users can search, filter, remove (including bulk options), and edit workflows as needed.
        3. Rule Creation: Rules can include multiple conditions, and users can switch between OR/AND logic. Additionally, Multiple rules can be applied to the same field if necessary.
        4. Validation Process:
          1. Validations are triggered in the form as soon as the rule conditions are met—no need to complete or authorize the report.
          2. Fields hidden by default based on incident types or internal workflows (e.g., Exposures and Wildland fires) will not trigger validations.
          3. Hidden fields remain available during workflow creation but should not be used in conditions to avoid issues in report completion.
        5. Error Handling: Validation messages persist until the user corrects the error.

    2. Map Street Number Correctly via CAD
      1. We have improved the ability to accurately map street numbers when receiving data from CAD. Previously, street numbers were mistakenly placed in the Street Name field, requiring manual corrections.
    3. Email Requirement for Export Settings
      1. Users must now provide a valid email address when enabling the export setting to prevent unprocessed TXT files from accumulating in the queue.

    4. Added a Weather Section
      1. We have introduced a Weather section to the OFM form. 


Incident Documentation - ePCR

  1. New Features
    1. Kno2 Fax Verification and Retry Mechanism
      1. We’ve added a new background process to improve the reliability and efficiency of sending reports to Kno2 Fax. A command runs every hour to verify the delivery status of records sent to Kno2. If a report has already been successfully submitted, it will not be sent again to Kno2. In case of a failed submission, the system will automatically attempt to resend the report up to three times.



    2. Workflows - User Warning for Data Changes
      1. We’ve added a warning feature to workflows, alerting users when changes are about to be made to an incident report. When a user selects an option that triggers changes in another field, a pop-up message now appears.




    3. EKG - Code Marker Support for Zoll
      1. We’ve enhanced the Zoll connector by adding support for importing monitor treatments and medications, similar to our existing functionality for Philips and Stryker.

  1. Enhancements
    1. Support for 611 & 740 Incident Types in NFIRS Short Form
      1. We’ve added support for Incident Types 611 and 740 in the NFIRS Short Form. Now, along with EMS Calls, selecting these incident types will apply the appropriate validations within the form.



    2. New Operators “In Field” and “Not in Field” in Workflows
      1. We’ve added new operators, “In Field” and “Not in Field,” to the workflows feature. These operators allow workflows to search for specific values within a list, offering greater control and customization in setting workflow conditions.






Pre-Planning

  1. New Features
    1. Regional Preplanning [Now in Beta]
      1. We have deployed Regional Preplanning to several clients to test before a system wide release. This will be available system wide shortly. For more information, reach out to your client success manager. Some of the key features include:
        1. High-Level Information: Departments can now add high-level information to their response area without linking it to an occupancy.
        2. No Dummy Addresses Needed: Plan important events, mark road closures, outline hiking trails, and more without creating dummy addresses.
        3. Layer Control: Layers can be toggled on and off for quick access to vital information.





    2. Pre-Plan Assessor Images - Hiding Assessor Images
      1. Users can now hide assessor images in the Attachment section of a preplan if they are incorrect or unimportant.



  1. Enhancements
    1. Pre-Plan Hazmats - Suggestive Search Enhancement
      1. Users can now utilize a suggestive search feature by typing directly into the Chemical Name field when adding hazmats in a pre-plan. Previously, suggestive search was only available through the UN Number field.

    2. Size Up Story Configurator - Basement Attributes
      1. Clients can now include information from Basement Attributes in their Size Up Story using the Configurator tool.


Medications

  1. New Features
    1. Integration of PIN Code with Signature Option
      1. We’ve introduced support for the “PIN & Signature” option within the Medications Setup to enhance security and streamline the signature process.


  1. Enhancements
    1. EMT Number in PDF Printout
      1. The user’s EMT Number is now included on the PDF printout of Individual Med Log pages, providing additional identification details directly on the printed reports.


    1. Allow Comments for All Removal Reasons
      1. Users can now add comments for any reason when selecting the “Remove” action. If “Other” is chosen as the reason, the Comments field becomes mandatory. In the Med Log, if a comment is provided, it will be displayed in the details under the Reason field.


Responder

  1. New Features
    1. Responder Map - Redirect After Preplan Access
      1. We’ve introduced a feature that enhances the workflow between Preplan and Responder Map. When a user selects “Access Preplan” and publishes a preplan, they will now be automatically redirected back to the Responder Map.
  1. Enhancements
    1. Dashboard - Primary and Secondary Address Lists Legend
      1. We’ve added a legend to the Parent and Child address lists on the Dashboard. This addition will help aid to identify and select the correct address, improving clarity and reducing errors when managing address information.


Reports

  1. New Features
    1. Percentile Measure in Summary Columns
      1. We’ve introduced the “nth Percentile” option in the Measure dropdown field within the Grouping tab for summary reports. This allows users to calculate the nth percentile for a selected column of aggregated data. The percentile calculation uses the standard statistical definition, showing the smallest value greater than n percent of the values.


  1. Enhancements
    1. New Value Format for Summary Columns
      1. We’ve added a Time Interval option to the value formats for summary columns. This enhancement allows users to translate numeric values into a time format (hh:mm:ss), making it easier to interpret time-based data in summary reports.

    1. Setting to Send Scheduled Reports Only If Rows > 0
      1. A new setting, “Only Send if Report Contains 1 or More Rows,” has been added to the Report Schedule tab. When enabled, this feature ensures that scheduled reports are only emailed if they contain at least one row of data, preventing the delivery of empty reports.

    1. New Data Source: “ePCR QA/QI”
      1. A new data source, “ePCR QA/QI,” has been added to gather information on EMS Quality Assurance related to a unique ePCR report. Key Fields Include:
        1. ePCR Review Id: Unique identifier for the ePCR review.
        2. Incident Number: Associated with the ePCR record.
        3. Created At: Time of ePCR record creation.
        4. Completed By: Public name of the user who completed the ePCR record.
        5. Reviewed By: Comma-separated list of reviewers for the ePCR.
        6. QA Status: Current status of the ePCR review.
        7. Updated At: Last updated time for the ePCR review.
        8. Days Since Last Update: Number of days since the last update, rounded to two decimal places.
        9. Number of Unapproved Urgent Comments: Count of unapproved urgent comments associated with the ePCR review.
        10. Incident Status: EMS status name associated with the ePCR record


    1. New Data Source: “Access History”
      1. A new data source, “Access History,” has been added, allowing users to obtain detailed information on all attempts to access First Due.


    2. Custom Questions Columns in ePCR Reports
      1. We have integrated ePCR custom questions into the existing ePCR data source, making them available as columns in your reports. EMSDataSet Sections include the following:
        1. eArrest
        2. eDispatch
        3. Disposition
        4. eHistory
        5. eInjury
        6. eNarrative
        7. Other
        8. eOutcome
        9. Patient
        10. Payment
        11. Record
        12. eResponse
        13. eScene
        14. eSituation
        15. eTimes


    1. New Data Source “OFM Incident Report Questions”
      1. We have introduced a new data source in Ad Hoc, specifically for clients using the OFM Fire Incidents Module on the Canadian Production site.


    2. User/Team Toggle in Preplan > Monthly Completion Canned Report
      1. We added a toggle in the Advanced Search of the Preplan > Monthly Completion canned report, allowing users to group report results by either User or Team.


    3. “Scene Personnel Count” Column for Incident Report Apparatus Data Source
      1. We added a new column called “Scene Personnel Count” to the Incident Report Apparatus data source in Ad Hoc. This column reflects the total number of personnel associated with the incident at the time the apparatus arrives on the scene, excluding personnel counts prior to its arrival.



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