Re-Open Completed Inspections

Re-Open Completed Inspections

Purpose

  1. The purpose of this Knowledge Base Article is to demonstrate how to re-open a Completed Inspection and what actions can be performed.

Video


Instructions

1. Permission needed to re-open an Inspection.


Permission needed to re-open an Inspection.


2. Click on Inspections.


Click on Inspections.



3. Click on Inspections List.
  1. Completed Inspections on the My Inspections page can also be reopened.

Click on Inspections List.



4. Click on Re-Open.  Requirements to re-open an inspection or re-inspection:
  1. The inspection must be Completed.
  2. No Completed, Ready for Review, or In Progress re-inspections are associated with the selected inspection. If this happens, the user must delete all re-inspections after the selected one.
  3. If there are any future re-inspections that are canceled or scheduled, the system will delete them (the user must confirm this).

Click on Re-Open.



5. Warning modal if conditions listed in previous step are not met.


Warning modal if conditions listed in previous step are not met.



6. Enter a reason for re-opening the selected Inspection and then select "Re-Open."






7. If using the Inspection Timer, select confirm to mark the user on-site, Cancel to mark the user not on-site.


If using the Inspection Timer, select confirm to mark the user on-site, Cancel to mark the user not on-site.



8. Re-opened Inspection.
  1. The completed inspection will be archived, and a new one will be created to keep track of the changes and revert if needed (this must be done by support).
  2. Only the most recent Inspection will be shown in the lists and reports.
  3. Once the inspection is reopened, it will return to the In Progress status, and an indicator RE-OPEN is shown at the top of the page.

Re-opened Inspection.



9. The user will be limited to changing the following items:
  1. Checklist items
  2. Attachments
  3. Inspection Type
  4. Schedule Type
  5. Scheduled At Date
  6. Scheduled at Time
  7. Completed at Date (will be original Completed at Date)
  8. Completed at Time (Will be original Completed at Time)
  9. Shift
  10. Assigned to
  11. Fire Station
  12. Notes
  13. Signature
  14. NOTE: INSPECTION CONTACT, OCCUPANCY AND PRE-PLAN INFORMATION IS RESTRICTED FROM BEING UPDATED IN A RE-OPENED INSPECTION.





10. Click on Complete when done with changes.


Click on Complete when done with changes.



11. Click on Close.


Click on Close.



12. If the Inspection is saved after re-opened, returning to the Inspections List will allow the user to utilize actions.
  1. Select Save, then Close.

If the Inspection is saved after re-opened, returning to the Inspections List will allow the user to utilize actions.


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