Purchase Orders: Creating Billing Agencies

Purchase Orders: Creating Billing Agencies

Purpose Statement

The Billing Agencies configuration within Purchase Orders enables Fire/EMS departments to establish and manage organizational billing information for procurement transactions. This functionality maintains accurate vendor and departmental billing records, streamlines invoice processing, and ensures proper financial accountability for equipment and supply purchases.


Background Information

Billing agencies represent the organizational entities that will be billed for purchase orders, including your own department or agency subdivisions with separate billing accounts. Proper configuration of billing agencies is essential for accurate financial tracking, invoice routing, and budget management. The system integrates with existing occupancy records when available and supports Google Maps address validation for new entries, ensuring accurate and standardized location data for billing purposes.


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Required Permissions

Users must have administrative permissions within the Assets module to create and configure billing agencies. Required permissions typically include:

  • Assets module administrative access
  • Setup section permissions
  • Orders configuration permissions
  • Billing agency management permissions
  • Financial data entry permissions

Contact your system administrator if you cannot access billing agency configuration.


Step-by-Step Guide

1. Click on Setup within the Assets Module.


Click on Setup within the Assets Module.


2. Click on Orders.


Click on Orders


3. Click on the BILLING tab.


Click on BILLING


4. Click on Billing.


Click on Billing


5. Enter the Agency Name.


Enter the Agency Name.


6. Entering an Address will search for occupancy records in your First Due account. Should the agency not be in your occupancy records select "add new address".




7. Entering information in the modal from add new address will search addresses in Google Maps.


Entering information in the modal from add new address will search addresses in Google Maps.


8. Click on Save.


Click on Save


9. Enter in the Account Number.


Enter in the Account Number


10. Enter in the name of the Contact Person.


Enter in the name of the Contact Person.


11. Enter in the Phone number for the contact.


Enter in the Phone number for the contact.


12. Enter the Email of the Contact Person.


Enter the Email of the Contact Person.


13. Click on Save.


Click on Save



Best Practices

Do:

  • Use complete, official agency names for consistency with financial records
  • Verify addresses using the Google Maps integration for accuracy
  • Maintain current contact information for billing personnel
  • Document account numbers according to your organization's financial system
  • Review billing agency records periodically for accuracy

Don't:

  • Use abbreviated or informal agency names that may cause billing confusion
  • Skip address validation when adding new locations
  • Enter outdated contact information that may delay billing processes
  • Use personal contact information instead of organizational contacts
  • Forget to save changes before navigating away from the configuration

Troubleshooting & FAQs

Q: Why doesn't my agency appear when I search the occupancy records? A: If the agency is not in your occupancy records, use the "add new address" option to create a new address entry using Google Maps validation.

Q: Can I modify billing agency information after it's been created? A: Yes, billing agency records can be edited through the same configuration interface to update contact information or addresses.

Q: What happens if I enter an incorrect account number? A: Edit the billing agency record and update the account number to ensure proper financial tracking and billing accuracy.

Q: Can multiple billing agencies share the same address? A: Yes, different billing agencies can have the same physical address if they represent different departments or billing accounts at the same location.

Q: How do I determine which account number to use? A: Consult with your finance department to identify the appropriate account or cost center codes for each billing agency.


Additional Considerations

Integration with Financial Systems

Billing agency configuration supports:

  • Alignment with departmental budget structures
  • Integration with accounting and ERP systems
  • Cost center and fund tracking
  • Invoice routing and approval workflows

Occupancy Record Coordination

When working with occupancy records:

  • Leverage existing pre-plan data for agency addresses
  • Maintain consistency between occupancy and billing records
  • Update both systems when location changes occur
  • Use occupancy records to streamline billing setup

Contact Information Management

Establish procedures for:

  • Regular review and updates of contact information
  • Backup contacts for billing inquiries
  • Communication protocols for billing issues
  • Distribution lists for invoice notifications

Address Validation Benefits

Google Maps integration provides:

  • Standardized address formatting
  • Accurate location data for shipping and billing
  • Reduced errors from manual address entry
  • Geocoding for mapping and reporting purposes

Multi-Department Organizations

For complex organizational structures:

  • Create separate billing agencies for each cost center
  • Use descriptive names to differentiate departments
  • Coordinate account numbers with financial systems
  • Document billing relationships for audit purposes
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