Response & Command Management

• Related Articles

• Documenting No Response Calls

  Purpose This article will cover the setup features to create plus one codes and then documenting those newly created plus one codes. Information This article is for those agencies that wish to record their no response calls and suggest alternate ...

• Field Management - Schedule To

  Purpose The purpose of this Knowledge Base Article is to demonstrate how to update the Schedule To dropdown list when Scheduling an Inspection or Reinspection. Video Instructions Default Dropdown Schedule To list: 1. Click on Admin. 2. Click on Field ...

• Release Notes - Command Module

  In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. New Features Added "View Roster" button to Options menu on the Command Board What: Added View Roster button to the existing Options ...

• Field Management - Overview

  Purpose The purpose of this Knowledge Base Article is to provide an overview of Field Management including the basic management of fields within the First Due platform. Video Instructions 1. Click on Admin. 2. Click on Field Management. 3. Advanced ...

• Field Management: Contact Types

  Purpose To demonstrate how to manage Preplan Contact Types. Note: This permission needs to be enabled for a user to manage preplan contact types: Pre-Planning - Manage Preplan Contacts Type. Video Instructions 1. Click on Admin. 2. Click on Field ...