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Emergency Reporting - How to Refresh the Connection
Due to recent security upgrades on ER's side, clients need to refresh First Due's connection with Emergency Reporting. Step One When ER launches the new authentication experience, proceed to the usual Sign-In page and sign in using the same ...
Calculate Needed Fire Flow
Purpose The purpose of this Knowledge Base Article is to demonstrate the process for calculating the Needed Fire Flow for an Occupancy. Video Instructions 1. Navigate to Admin then click on Roles. 2. Select edit for the Role to enable "Calculate ...
Calculate Needed Fire Flow
Purpose The purpose of this Knowledge Base Article is to demonstrate the process for calculating the Needed Fire Flow for an Occupancy. Video Instructions 1. Navigate to Admin then click on Roles. 2. Select edit for the Role to enable "Calculate ...
Fire Investigations - Investigations Resources
Purpose The purpose of this article is to direct the First Due users on how to add Investigations Resources in the Fire Investigations module. Video Directions 1. Navigate to the Fire Investigation Module 2. Select Investigations List 3. Select the ...
Ad-Hoc Reporting: Criteria
Purpose This article will review the Ad-Hoc Criteria Information within the Reports module. Information The Criteria section in the ad-hoc reporting module allows users to apply filters that narrow down the data included in the report. By setting ...