Guide Scheduling Admins on how to view and respond to Call Shifts submitted by personnel for filling open shifts or extra duty slots.
Ensures efficient management of backfill coverage and operational readiness.
Call Shifts are extra duty shifts or backfill requests sent out for personnel to claim when there are open assignments due to absences, vacancies, or additional staffing needs.
Admins can monitor or manage these responses to maintain appropriate coverage.
👥 Common use cases include:
✅ Filling open shifts due to last-minute sick calls
✅ Managing staffing for special events or incidents
Access Scheduling – to manage assignments within the scheduling module
Access Dashboard – to view call shift notifications and modules on the admin dashboard
Access Call Shifts – to manage and respond to call shift requests
View Call Shift History – to review historical responses and approvals
✅ Do:
✔️ Monitor call shifts daily to ensure timely backfill coverage.
⚠️ Common Mistakes to Avoid:
Missing call shift notifications on the dashboard