First Due Academy: Permits / Invoicing / Investigations 101
This training session focuses on the features and functionality within the First Due Permits, Invoicing, and Investigations modules.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of each First Due module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
First Due Academy: Permits & Invoicing 301 This training session focuses on the features and functionality within the First Due Permits, Invoicing, and Investigations modules. In 301 level sessions we review system configuration, design, and set-up, ...
Purpose To provide an overview of the layout and operations of the Permits Landing Page. Related Articles Creating a Permit Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Enter Global Search (e.g. Address, Occupancy Name), then ...
Purpose To explain how to manage the burn permits in the Community Connect Module Video Directions 1. Users can always use the advanced search feature at the top of the page to filter the permit list. 2. Once you have filled out the advanced search ...
Getting Started Guide – Permits – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Helpful articles for set ...
In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. New Features Invoice Form Builder What: Create custom Invoice Templates Why: This gives the Fire Department flexibility to use ...