This training session focuses on First Due's NERIS Incident Reporting functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of each First Due module.
In 201 level sessions we review features within Incident Documentation that include the QA/QI process, approval processes, and common troubleshooting items.
Purpose The purpose of this article is to provide users with clear guidance on how to navigate and view system-defined NERIS Workflows within the Fire Incident Setup section of the First Due platform. Video Background Information NERIS Workflows are ...
Video New Features 1. Retry Mechanism for NERIS Export Failures Introduce a retry strategy for handling failures in data export to NERIS, covering both API transmission issues and database persistence errors. How it works: When a data export to NERIS ...
Purpose The purpose of this article is to help navigate the Location tab when completing a fire report. Video Directions 1. From within a report navigate to the Response section and select on Location. 2. From the Location area you are able to ...
Purpose The purpose of this article is to assist with documenting the Dispatch section when completing a fire report. Video <br> Directions 1. From within a report navigate to the Response section and select the Dispatch tab. 2. There are new ...
Purpose The purpose of this article is to assist with the documentation of a Civilian Casualty within a fire incident report. Video &lt;br&gt; Directions 1. Navigate to the People Involved section to begin documentation. 2. You can enter ...