Mobile App: Latest Incidents Page

Mobile App: Latest Incidents Page

Purpose

  1. To help guide users with navigating and opening the Latest Incidents in the Mobile App.

Video 



Accessing Incidents

  1. Open First Due Mobile App, then select the Incidents icon  located in the lower left corner of your device.





Navigating the Latest Incidents 

NOTE: Incidents will only be displayed for 24 hours after the incident.

  1. All Calls, if a user has filtered or limited the amount of notifications they receive, turning this on will bypass the filters and display all incidents from the previous 24 hours.




  2. From the Incident list users can perform three actions:
    1. Swipe right on the incident gives user the option to hide that incident by selecting the  icon.




    2. Swipe left on the incident gives user the option to be taken to the map view by selecting the  icon.




    3. Tapping the incident opens the Incidents detail page.





Information of the Incidents detail page

  1. Located at the top of the page to the left of Incidents is a back arrow,  this returns the user to latest incidents.




  2. Located at the top of the page to the right of Incidents is an , this returns the user to the map view.




  3. Incident details with dispatch response buttons.




  4. Map view will start with the incident icon  centered, but if incident becomes uncentered touch the  icon to center the incident.

                                                                                                                     


  5. Quick route  icon, will bring user to a third party mapping. (i.e. Google or Apple maps depending on device.)




  6. Calculate Route, overview of the route still within the First Due Program.

         


  7. Call History, an overview of dispatch notes and that occupancies call history.

         


  8. Dashboard, accesses Size-up Dashboard with the Pre-Plan information.

         


  9. Edit Pre-Plan, allows user to enter Edit Pre-Plan mode.

         


  10. Bottom of the page is Building Story, Units, Incident details and any status logs.



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