Initiating a Message

Initiating a Message

Purpose

  1. To explain how to use the Messaging feature in First Due. 

Video 



Directions 

1. Click on Scheduling>Messaging.






2. Here you can initiate a message. You can send to all users by clicking on the toggle, or you can add a:
  • User. 
  • Qualifier. 
  • Rank. 
  • Group. 
  • Rotation. 
  • District. 
Or you can send the message to:
  • A Board. 
  • Individuals on a Time Off subtype for the day. 
  • On Duty personnel.
  • Off Duty personnel. 






3. Once you have determined who the message will go to, type in what you want to send. 


Once you have determined who the message will go to, type in what you want to send.



4. You can add any image that you want. 
Important: Images will only be delivered via email. 


You can add any image that you want.


5. Finally, you can send the message. Clicking send now will send the message to the users preferred methods (Phone Call, Text Message, Push Notification, Email.) Clicking Send as Email Only will send the message to only the users with the email option enabled. 


Finally, you can send the message. Clicking send now will send the message to the users preferred methods (Phone Call, Text Message, Push Notification, Email.) Clicking Send as Email Only will send the message to the users email irregardless if they have that option turned on.



6. Once you have clicked a Send option, you will revert to the history page of the message that you just sent. Here you can see:
  1. The users the message was sent to. 
  2. There preferred methods of delivery. 
  3. Any replies that they sent back. 

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