The purpose of this article is to explain how to add a new medication within the Medications Setup area. Properly configuring medications ensures accurate inventory tracking, compliant handling of controlled substances, and consistent documentation across counts, usage, transfers, and audits.
The Medications Setup area allows agencies to define medications that will be used throughout the Medications module. Each medication must have at least one Form, which defines how the medication is packaged, dosed, and tracked.
Administrators can configure:
Medication forms and default packaging
Dose and volume units
Controlled substance scheduling
Serial number requirements
Accurate medication setup is critical for compliance, reporting, and daily operational workflows.
To add or manage medications, users must have:
Medication Setup - Active Form -- Allow
Users without setup permissions will not be able to add or modify medications.
Navigate to the Medications module
Select Setup

From Setup, select Medications
Click Add Medication

From the Medication Name dropdown:
Scroll through the list, or
Begin typing to filter available medications

Once a medication is selected:
A default form is required
Click Add Form to begin creating a form

Use the Form dropdown to select the appropriate packaging type

Enter the Dose as a numeric value
Select the Dose Unit from the dropdown

Enter the numeric value the medication comes in
Select the Volume Unit from the dropdown

Once all form information is complete:
Click Save

The first form created is automatically set as the Default Form
To add additional forms:
Click Add Form and repeat the process
If multiple forms exist:
Select which form should be the default

From the Actions column:
Pencil Icon – Edit form information
X Icon – Deactivate the form
Forms can be reactivated using the Checkmark
Trash Can Icon – Permanently delete the form
Recommended: Deactivate instead of deleting to preserve history

If the medication is a controlled substance:
Select the appropriate Class Schedule

Enable the Require Serial Number toggle if serial tracking is required
Enter:
Medication Short Code
Last Serial Number

If Require Serial Number is enabled but:
Short Code and Last Serial Number are left blank
The system will use the global department serial number sequence

Once all required fields are complete:
Click Create

A confirmation message will display indicating the medication was created successfully

Create clear and accurate medication forms for each packaging type
Use deactivation instead of deletion to preserve audit history
Verify controlled substance schedules before saving
Do not create duplicate medications with slightly different names
Avoid deleting forms unless absolutely necessary
Use consistent naming conventions for medications and forms
Configure serial number tracking for high-risk or controlled medications
Review medication setup after policy or regulatory changes
Unable to add a medication
Verify you have Medications Setup permissions
Form not appearing during usage
Confirm the form is active and not deactivated
Serial numbers not incrementing correctly
Check whether the medication is using a local or global serial sequence
Wrong default form selected
Edit forms and set the correct default before saving changes