Hydrant Work Order Board Setup: Overview
Purpose Statement
The Hydrant Work Order Board allows administrators to
organize, assign, and track hydrant-related work orders efficiently. This feature improves visibility into work order progress and enhances
operational coordination by grouping tasks into manageable boards.
Background Information
Work Order Boards are used to categorize and manage
hydrant maintenance tasks. Each board can represent a specific area, priority level, or workflow stage. Boards help streamline task assignment and tracking, especially for large
departments with multiple hydrant zones. This setup is typically managed by administrative users responsible for
hydrant maintenance coordination.
Required Permissions
To access and configure hydrant notification settings, users must have the following permissions:
- Hydrant- Work Order Boards: Access the Hydrants Work Order Boards
- Hydrant Work Order Board Setup: Access the Hydrants Work Order Board Setup Section
Video
Step-by-Step Guide
1. Navigate to the Hydrant Module and then select Hydrant Work Order Board Setup
2. To create a new Work Order Board click the Add Board button.
3. The order in which boards appear to end users is determined
by their position in the list. Use the Stacked lines icon to drag the Work Order Boards into the desired position on the list.
4. Columns can be rearranged into any order by dragging and dropping the column.
5. Each column in the board view can be sorted in ascending, descending or the default order.
5. In the Actions column users can:
- Deactivate a board: Click the X icon, then confirm.
- Activate a board: Click the Checkmark icon, then confirm.
- Edit a board: Click the Pencil icon to modify board details.
- Delete a board: Click the Trash Can icon, then confirm deletion.
Best Practices
- Use clear naming conventions for boards (e.g., “North Zone
Maintenance”).
- Group work orders logically to reduce confusion and improve tracking.
- Avoid frequent deletion of boards to maintain historical data integrity.
- Regularly review board order to ensure high-priority boards are easily
accessible.
Troubleshooting & FAQs
Q: Why can’t I see the Add Board button?
A: Ensure you have the correct permissions assigned under
your user role.
Q: What happens when a board is deactivated?
A: Deactivated boards are hidden from the active view but
not deleted. They can be reactivated at any time.
Q: Can I recover a deleted board?
A: No, deletion is permanent. Consider deactivating instead
of deleting if unsure.
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