First Due Academy Monthly Schedule

First Due Academy Monthly Schedule





December 2024

November 1st

Release Notes

This training session highlights new features and functionality derived from this month's new releases across the First Due platform.  Each Section of the releases notes will post their respective videos for any updates to the module.
Idea
These sessions are designed for users of all types or administrative capacities.

December 3rd

Assets 101

This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Assets 201

This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

Assets 301

This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module.
In 301 level sessions, we review system configuration, design, and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Idea
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.


December 4th

Reports 101

This training session offers specialized instruction for the features and functionality associated with First Due's Canned Reports.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases for the Canned Reports.
Idea
Sessions of this level are designed for personnel who utilize basic reports on a regular basis.

Reports 201

This training session offers specialized instruction for the features and functionality  associated with First Due Ad Hoc reports.
In 201 level sessions we will focus on the functionality of building out basic Ad Hoc Reports in the First Due Reports module.
Idea
Sessions of this level are designed for personnel who utilize Ad Hoc Reporting on a regular basis.

Reports 301

This training session offers instruction for creating more advanced Ad Hoc Reports within the Reports Module.
In 301 level sessions we review advanced features of First Due modules including building complex Ad Hoc Reports and also how they can be used in the Dashboard Module.
Idea
Sessions of this level are designed for personnel who build more complex Ad Hoc Reports as well as those who utilize or create Dashboards.


December 5th

Scheduling 101

This training session offers specialized instruction for the features and functionality associated with First Due's Scheduling & Personnel Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Scheduling 201

This training session offers specialized instruction for the features and functionality associated with First Due's Scheduling & Personnel Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

Scheduling 301

This training session offers specialized instruction for the features and functionality associated with First Due's Scheduling & Personnel Module.
In 301 level sessions, we review advanced features of First Due modules including data gathering, approval processes, and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.


December 6th

Responder 101

This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on Web Responder.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Responder 201

This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on Web Responder.
In 201 level sessions, we review advanced features of First Due modules including data gathering, approval processes, and common troubleshooting items. 
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

Responder 301

This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on Web Responder.
In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Idea
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.


December 9th

Pre Plans 101

This training session dives into the features and functionality within First Due's Pre-Incident Planning Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Pre Plans 201

This training session dives into the features and functionality within First Due's Pre-Incident Planning Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

Pre Plans 301

This training session dives into the features and functionality within First Due's Pre-Incident Planning Module.
In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Idea
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.


December 10th

NFIRS 101

This training session focuses on First Due's NFIRS Incident Reporting functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

NFIRS 201

This training session focuses on First Due's NFIRS Incident Reporting functionality and processes.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

NFIRS 301

This training session focuses on First Due's NFIRS Incident Reporting functionality and processes. In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Idea
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.


December 11th

ePCR 101

This training session focuses on First Due's ePCR Incident Reporting functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

ePCR 201

This training session focuses on First Due's ePCR Incident Reporting functionality and processes. In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

ePCR 301

This training session focuses on First Due's ePCR Incident Reporting functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.


December 12th

Training 101 

This training session focuses on First Due's Training Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
IdeaSessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Training 301

This training session focuses on First Due's Training Module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Training Officers, Company Level Officers and Chief Officers.


December 13th

Hydrants 101

This training session focuses on First Due's Hydrant Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
IdeaSessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Hydrants 301

This training session focuses on First Due's Hydrant module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.


December 16th

Activities 101

This training session focuses on First Due's Activities Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
IdeaSessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Activities 301

This training session focuses on First Due's Activities Module functionality and procedures.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
IdeaSessions of this level have been developed for Company Level Officers and Chief Officers.


December 17th

Medications 101

This training session focuses on First Due's Medications Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
IdeaSessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Medications 301

This training session focuses on First Due's Medications Module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.

Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.


December 18th

Inspections 101

This training session focuses on the Fire Inspection Features within First Due's Fire Prevention Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Idea
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Inspections 201

This training session focuses on the Fire Inspection Features within First Due's Fire Prevention Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.

Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.

Inspections 301

This training session focuses on the Fire Inspection Features within First Due's Fire Prevention Module.
In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Idea
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.


December 19th

Permits / Invoicing 101

This training session focuses on First Due's Permits and Invoicing Modules functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
IdeaSessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Permits / Invoicing 301

This training session focuses on First Due's permits and invoicing Modules functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
IdeaSessions of this level have been developed for Company Level Officers and Chief Officers.


December 20th

Community Connect 101

This training session focuses on First Due's Community Connect Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
IdeaSessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.

Community Connect 301

This training session focuses on First Due's Community Connect Module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Idea
Sessions of this level have been developed for Company Level Officers and Chief Officers.


December 23rd

Command 101 / 301

This training session focuses on First Due's Command Module functionality and processes.
Idea
Sessions of this level have been developed for personnel involved in the set up or operation of the Command Module.


December 26th

Investigations 101 / 301

This training session focuses on First Due's Investigations Module functionality and processes.
Idea
Sessions of this level have been developed for personnel involved in the set up or operation of the Investigations Module.


December 27th

Admin 101

This training session focuses on common process's, functionality, and processes that your Department Administrators encounter.
Idea
Sessions of this level have been developed for personnel involved in the set up or operation of the Platform.

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