First Due Academy Monthly Schedule
Q3 - 2025
JUL / AUG / SEP
July 1st / August 1st / September 2nd
Release Notes
This training session highlights new features and functionality derived from this month's new releases across the First Due platform. Each Section of the releases notes will post their respective videos for any updates to the module.
These sessions are designed for users of all types or administrative
capacities.
July 2nd / August 4th / September 3rd
Assets 101
This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
Assets 201
This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
Assets 301
This training session offers specialized instruction for the features and functionality associated with First Due's Assets & Inventory Module.
In 301 level sessions, we review system configuration, design, and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.
July 3rd / August 5th / September 4th
Reports 101
This training session offers specialized instruction for the features and functionality associated with First Due's Canned Reports.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases for the Canned Reports.
Sessions of this level are designed for personnel who utilize basic reports on a regular basis.
Reports 201
This training session offers specialized instruction for the features and functionality associated with First Due Ad Hoc reports.
In 201 level sessions we will focus on the functionality of building out basic Ad Hoc Reports in the First Due Reports module.
Sessions of this level are designed for personnel who utilize Ad Hoc
Reporting on a regular basis.
Reports 301
This
training session offers instruction for creating more advanced Ad Hoc Reports
within the Reports Module.
In 301 level sessions we review advanced features of
First Due modules including building complex Ad Hoc Reports and also how they
can be used in the Dashboard Module.
Sessions of this level are designed for
personnel who build more complex Ad Hoc Reports as well as those who utilize or
create Dashboards.
July 7th / August 6th / September 5th
Responder 101
This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on Web Responder.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
Responder 201
This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on Web Responder.
In 201 level sessions, we review advanced features of First Due modules including data gathering, approval processes, and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
Responder 301
This training session focuses on the features and functionality within the First Due iOS and Android Responder Apps as well as using First Due during the time of response on Web Responder.
In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.
July 8th / August 7th / September 8th
Scheduling 101
This training session offers specialized instruction for the features and functionality associated with First Due's Scheduling & Personnel Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
Scheduling 201
This training session offers specialized instruction for the features and functionality associated with First Due's Scheduling & Personnel Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
Scheduling 301
This training session offers specialized instruction for the features and functionality associated with First Due's Scheduling & Personnel Module.
In 301 level sessions, we review advanced features of First Due modules including data gathering, approval processes, and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
July 9th / August 8th / September 9th
Pre Plans 101
This training session dives into the features and functionality within First Due's Pre-Incident Planning Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
Pre Plans 201
This training session dives into the features and functionality within First Due's Pre-Incident Planning Module.
In 201 level sessions we review advanced features of First Due
modules including data gathering, approval processes and
common troubleshooting items.
Sessions of this level have been developed for Company Level
Officers and Chief Officers.
Pre Plans 301
This training session dives into the features and functionality within First Due's Pre-Incident Planning Module.
In 301 level sessions we review system configuration, design and
set-up, with the goal of enabling system administrators to
properly configure each First Due module and gather data
through reports.
Sessions of this level have been developed for Advanced
Company Level Officers and Chief Officers.
July 11th / August 12th / September 11th
NFIRS 101
This training session focuses on First Due's NFIRS Incident Reporting functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
NFIRS 201
This training session focuses on First Due's NFIRS Incident Reporting functionality and processes.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
NFIRS 301
This training session focuses on First Due's NFIRS Incident Reporting functionality and processes.
In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.
August 13th / September 12th
NERIS 101
This training session focuses on First Due's NERIS Incident Reporting functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
NERIS 201
This training session focuses on First Due's NERIS Incident Reporting functionality and processes.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
NERIS 301
This training session focuses on First Due's NERIS Incident Reporting functionality and processes. In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly configure each First Due module and gather data through reports.
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.
July 15th / August 14th / September 15th
ePCR 101
This training session focuses on First Due's ePCR Incident Reporting functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
ePCR 201
This training session focuses on First Due's ePCR Incident
Reporting functionality and processes.
In 201 level sessions we review advanced features of First Due
modules including data gathering, approval processes and
common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
ePCR 301
This training session focuses on First Due's ePCR Incident Reporting functionality and processes.
In 301 level sessions we review advanced features of First Due
modules including data gathering, approval processes and
common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
July 16th / August 15th / September 16th
Training 101
This training session focuses on First Due's Training Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.Training 301
This training session focuses on First Due's Training Module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Training Officers, Company Level Officers and Chief Officers.
July 17th / August 18th / September 17th
Hydrants 101
This training session focuses on First Due's Hydrant Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.Hydrants 301
This training session focuses on First Due's Hydrant module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
July 18th / August 19th / September 18th
Events & Activities 101
This training session focuses on First Due's Activities Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.Events & Activities 301
This training session focuses on First Due's Activities Module functionality and procedures.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.July 21st / August 20th / September 19th
Medications 101
This training session focuses on First Due's Medications Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.Medications 301
This training session focuses on First Due's Medications Module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
July 22nd / August 21st / September 22nd
Inspections 101
This training session focuses on the Fire Inspection Features within First Due's Fire Prevention Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
Inspections 201
This training session focuses on the Fire Inspection Features within First Due's Fire Prevention Module.
In 201 level sessions we review advanced features of First Due
modules including data gathering, approval processes and
common troubleshooting items.
Sessions of this level have been developed for Company Level
Officers and Chief Officers.
Inspections 301
This training session focuses on the Fire Inspection Features within First Due's Fire Prevention Module.
In 301 level sessions we review system configuration, design and set-up, with the goal of enabling system administrators to properly
configure each First Due module and gather data through reports.
Sessions of this level have been developed for Advanced Company
Level Officers and Chief Officers.
July 23rd / August 22nd / September 23rd
Permits / Invoicing 101
This training session focuses on First Due's Permits and Invoicing Modules functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.Permits / Invoicing 301
This training session focuses on First Due's permits and invoicing Modules functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.July 23rd / August 22nd / September 23rd
ITM 101
This training session focuses on the features within First Due's ITM Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
ITM 301
This training session focuses on the features within First Due's ITM Module.
In 201 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Advanced Company Level Officers and Chief Officers.
July 23rd / August 22nd / September 23rd
Business Portal 101
This training session focuses on the features of the Business Portal within First Due's Fire Prevention Module.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.
July 24th / August 25th / September 24th
Community Connect 101
This training session focuses on First Due's Community Connect Module functionality and processes.
In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.
Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.Community Connect 301
This training session focuses on First Due's Community Connect Module functionality and processes.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
July 25th / August 26th / September 25th
Command 101 / 301
This training session focuses on First Due's Command Module functionality and processes.
Sessions of this level have been developed for personnel involved in the set up or operation of the Command Module.
July 28th / August 27th / September 26th
Investigations 101 / 301
This training session focuses on First Due's Investigations Module functionality and processes.
Sessions of this level have been developed for personnel involved in the set up or operation of the Investigations Module.
July 29th / August 28th / September 29th
Admin 101
This training session focuses on common process's, functionality, and processes that your Department Administrators encounter.
Sessions of this level have been developed for personnel involved in the set up or operation of the Platform.
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