Exclamation Point (!) on the Permits landing page

Exclamation Point (!) on the Permits landing page

Purpose

  1. To explain what the exclamation point (!) on the Permits Landing Page means and how to resolve it.

Video


Instructions

1. Click on Permits.


Click on Permits.




2. Note exclamation point.
  1. The exclamation point is a visual indicator that the Occupancy Data and/or Contact Data has been updated since the Permit was issued.

Note exclamation point.



3. Click on Edit for the Permit.


Click on Edit for the Permit.



4. This dialog window will open.


This dialog window will open.



5. Option #1: Click on Review to review the Occupancy record and/or Contact information.
  1. Note that the Occupancy record will open in a new tab.





6. Review the Occupancy Record and/or Contacts.
  1. If updated by you, save the page before closing the record.





7. Click on Close when done.


Click on Close when done.



8. Go to the original tab and update the Permit as needed and then click on Update Permit.


Go to the original tab and update the Permit as needed and then click on Update Permit.



9. Select Yes or No as appropriate.


Select Yes or No as appropriate.



10. Click on Close.


Click on Close



11. Option#2: Click on Ignore to edit the Permit without reviewing the Occupancy and/or Contacts.






12. Click on Update Permit after completed making edits.


Click on Update Permit after completed making edits.



13. Select Yes or No as appropriate.


Select Yes or No as appropriate.



14. Click on Close.


Click on Close



15. Option #3: Click on Back to return to the Permits landing page.





    • Related Articles

    • Permits: Landing Page

      Purpose To provide an overview of the layout and operations of the Permits Landing Page. Related Articles Creating a Permit Video Instructions 1. Click on Permits. 2. Click on Permits. 3. Enter Global Search (e.g. Address, Occupancy Name), then ...

    • Frequently Asked Questions - Permits

      FAQ's - Permits Question: Why does the permit list have an orange exclamation mark on some of the permits? Answer: The orange exclamation point is a visual indicator that 1) data for the Occupancy has been updated since the permit was issued and/or ...

    • Community Connect - Public Landing Page

      Purpose To explain the elements of the Community Connect public-facing landing page. Background The Community Connect (CC) public-facing landing page has multiple elements (view example here). The First Due team manages these elements for you so you ...

    • Setting a Dashboard as your Landing Page

      Purpose To explain how to set a Dashboard as your Landing Page. Landing pages are where you land when you log into the system, or select the First Due Logo. Video Directions 1. Click on your name in the upper right hand corner. 2. Click on landing ...

    • Exclamation Point (!) on Invoice List

      Purpose The purpose of this Knowledge Base Article is to explain the significance of the Exclamation Point on the Invoice List and how to remove it. Video Instructions 1. Click on Invoicing. 2. Then on Invoice List. 3. Note the exclamation point next ...