Exclamation Point (!) on the Permits landing page

Exclamation Point (!) on the Permits landing page

Purpose Statement

The exclamation point indicator on the Permits Landing Page serves as a visual alert to notify users when underlying Occupancy Data and/or Contact Data has been updated since a permit was originally issued. This feature ensures permit accuracy by prompting users to review and incorporate recent changes into their permit records, maintaining data integrity and compliance with current property information.

Background Information

The exclamation point system provides automated change detection for permits, helping fire departments maintain accurate and up-to-date permit information. This feature is particularly valuable for tracking changes in occupancy classifications, contact information, or other critical property data that may affect permit validity or compliance requirements. The indicator appears when the system detects discrepancies between the current permit data and updated property records, ensuring no important changes are overlooked.

Required Permissions

Users must have the following permissions to access and resolve exclamation point indicators:

  • Permit viewing permissions
  • Permit editing permissions
  • Occupancy record access permissions
  • Contact data viewing permissions

Video


Step-by-Step Guide




1. Click on Permits.


Click on Permits.



2. Note exclamation point.
  1. The exclamation point is a visual indicator that the Occupancy Data and/or Contact Data has been updated since the Permit was issued.


Note exclamation point.



3. Click on Edit for the Permit.


Click on Edit for the Permit.



4. This dialog window will open.


This dialog window will open.



5. Option #1: Click on Review to review the Occupancy record and/or Contact information.
  1. Note that the Occupancy record will open in a new tab.






6. Review the Occupancy Record and/or Contacts.
  1. If updated by you, save the page before closing the record.






7. Click on Close when done.


Click on Close when done.



8. Go to the original tab and update the Permit as needed and then click on Update Permit.


Go to the original tab and update the Permit as needed and then click on Update Permit.



9. Select Yes or No as appropriate.


Select Yes or No as appropriate.



10. Click on Close.


Click on Close



11. Option#2: Click on Ignore to edit the Permit without reviewing the Occupancy and/or Contacts.






12. Click on Update Permit after completed making edits.


Click on Update Permit after completed making edits.



13. Select Yes or No as appropriate.


Select Yes or No as appropriate.



14. Click on Close.


Click on Close



15. Option #3: Click on Back to return to the Permits landing page.




Best Practices

  • Always review updated Occupancy and Contact data before ignoring changes to ensure permit accuracy
  • Document any significant changes that affect permit conditions or compliance requirements
  • Coordinate with property owners or contacts when substantial changes are identified
  • Regularly monitor the Permits landing page for exclamation point indicators
  • Save any changes made during the review process before closing records
  • Consider the impact of data changes on existing permit conditions and requirements

Troubleshooting & FAQs

Q: What if the exclamation point persists after updating the permit? A: Ensure you selected the appropriate Yes/No option when prompted and completed the update process. If the indicator remains, verify that all related Occupancy and Contact data has been properly synchronized.

Q: Can I ignore the exclamation point permanently? A: The ignore option only applies to the current editing session. The indicator will reappear if additional changes are made to the underlying data.

Q: What types of changes trigger the exclamation point? A: Changes to occupancy classifications, contact information, property details, or any other data linked to the permit record will trigger the indicator.

Q: Do I need special permissions to resolve exclamation point indicators? A: Yes, you need both permit editing permissions and access to view Occupancy and Contact records.

    • Related Articles

    • Permits: Landing Page

      Purpose Statement The Permits Landing Page serves as the central hub for managing all permit-related activities within the Fire/EMS software platform. This interface provides users with comprehensive tools to search, view, organize, and manage ...

    • Permits: Creating a New Permit

      Purpose Statement The Create a New Permit feature allows authorized users to initiate and manage fire department permits within the First Due platform. This functionality streamlines the permit application process, enables efficient tracking of ...

    • Admin > Field Management

      Purpose Statement Field Management enables administrators to configure and customize form fields across the First Due platform. This feature allows agencies to tailor data collection fields, set user permissions, and manage dropdown lists to meet ...

    • Understanding Community Connect Landing Page

      Purpose Statement This guide explains the key elements of your Community Connect public-facing landing page and how each component works together to engage residents and encourage program participation. Understanding these elements helps you ...

    • Exclamation Point (!) on Invoice List

      Purpose Statement The exclamation point indicator on the Invoice List serves as a visual alert to notify users when pre-planning data such as billing addresses or invoice contacts has been updated. This feature ensures users are aware of changes that ...