1. Navigate to Response module then select Dispatch Units.
2. Use the advance search fields to locate certain Units.
3. Select this icon to download a CSV file of all displayed Dispatch Units.
4. Choose how many Units to appear on the page.
5. Columns can be sorted in ascending / descending order by clicking on the column header.
6. To create a new Dispatch Unit Select New Dispatch Unit.
7. Fill in all required fields.
Department (Most departments only have one choice here).
Code (This is also the code that is associated with CAD Dispatch).
Name (This is the name displayed to all users).
Description (this field is not required but can be used for any additional information).
8. Select what Fire Station to associate the new unit to.
NOTE: Multiple stations can be selected by holding control then selecting multiple stations.
9. Checking the box will make the new Unit Active for dispatches.
10. Selecting Limit Users allows you to limit the alerting of this Unit to specific users, shifts, units, stations or ranks. The default is "All System Users".
11. After selecting a Search Group, select the users or groups of users, select the "+" icon and the names of the users allowed to select the alerts populate under Selected Users. Be sure to select Save.
12. Click on Create.
13. From the Actions column clicking on pencil icon to edit the unit or clicking the trash can icon to delete the unit.
14. After selecting the pencil icon update any information then select Save.
15. After selecting the trash can icon an indication will appear to confirm to delete the unit.
Purpose To demonstrate how to create, view, edit and delete Dispatch Incidents. Video Directions 1. Navigate to Response module then select Dispatch Incident List. 2. The default Dispatch Incident List is displayed at the top left. Each list has a ...
The First Due platform integrated with many different Computer Aided Dispatch (CAD) systems. With the creation of an incident our system matches the address and shows the relevant pre-plan information for that location. There are a numerous ...
Purpose To provide overview of the Dispatch Email Link interface. Description A notification is generated upon dispatch and is sent to a First Due email address in txt or html format. In order to ensure we have the necessary information, we require ...
Purpose To explain how to customize Dispatch Incident Types and demonstrate the Background Color. Video Demonstration The dispatch slider displays incidents for your agency across the top of the Responder View. Dispatch slider colors can be ...
Purpose To demonstrate an overview of Units on within the Command Board. Video Directions 1. Unassigned Units displays all the Units tied to this incident that are not currently assigned. Initially this is populated with only the dispatched Units but ...