1. Navigate to Response module then select Dispatch Units.
2. Click on New Dispatch Unit.
3. Fill in all required fields.
Department
Code
Name
Description is not required but can be used for any additional information.
4. Select what Fire Station to associate the new unit to.
NOTE: Multiple stations can be selected by holding control then selecting multiple stations.
5. Checking the box will make the new Unit Active for dispatches.
6. Selecting Limit Users allows you to limit the alerting of this Unit to specific users, shifts, units, stations or ranks. The default is "All System Users".
6a. After selecting a Search Group, select the users or groups of users, select the "+" icon and the names of the users allowed to select the alerts populate under Selected Users. Be sure to select Save.
Purpose To explain how to Create a New Dispatch. Video Directions For Web Responder 1. Navigate to Response module then select Dispatch Incident List. 2. Click on New Dispatch. 3. Select the Department Department is required. 4. Dispatch Type Code. ...
Purpose To explain how to edit or delete Dispatch Units. Video Directions 1. Navigate to Response module then select Dispatch Units. 2. Use the advance search fields to locate certain Units. 3. Select this icon to download a CSV file of all displayed ...
Purpose To demonstrate how to create and customize a Dispatch Incident Type. Video Directions 1. Navigate to Response Module then Click on Dispatch Incident Types. 2. Click on New Dispatch Incident Type. 3. Fill in the following fields. Department ...
Purpose To explain how to manually create new incidents and send messaging through the mobile app. INFO: The messaging creates an Alert similar to an incident, regardless of the users alert settings, and populates the message in the incident list. ...
The First Due platform integrated with many different Computer Aided Dispatch (CAD) systems. With the creation of an incident our system matches the address and shows the relevant pre-plan information for that location. There are a numerous ...