Creating your Community Connect account

Creating your Community Connect account

Purpose

  1.  To provide guidance on how to create a Community Connect Profile for your residence property.  


Video




Directions

Info
Creating accounts is quick and easy.  Direct the resident to your department's Community Connect landing page to begin registration, then follow these steps:

Enroll By Email

Step 1 - Register

  1. Provide an email that you're able to receive notifications from. 
  2. Create and confirm a password
  3. Review the Terms & Conditions
  4. Check the box to Accept the Terms & Conditions
  5. Check the box for the CAPTCHA, to prove you are human and not a computer.
  6. Click 
  7. You will be sent a verification link in your email.
  8. Click on this verification link and that will activate your account.
Notes
Don't forget to check your spam/junk folder if you or a resident does not get the verification link. 

Step 2 - Please Tell Us About Yourself

Complete this information and click NEXT.



Step 3 - Where is your property or household?
Complete the Address information.  If you have an apartment or unit number, please include it here.
 


Step 4- Complete your Community Connect Profile
Each department may have different sections of Community Connect activated.  Please advise the residents to complete as much information as they can and apply it to their household.


Enroll with Facebook

Residents can utilize their Facebook account to join Community Connect.  If they chose to register with Facebook, follow these steps:

Step 1 - Register

  1. Click the  icon on the registration page
  2. A pop-up window will launch
  3. Click "Continue as NAME"
Step 2 - Please Tell Us About Yourself
Complete this information and click NEXT.



Step 3 - Where is your Property or Household?
Complete the Address information.  If you have an apartment or unit number, please include it here.

Step 4 - Complete your Community Connect Profile
Each department may have different sections of Community Connect activated.  Please advise the residents to complete as much information as they can and apply it to their household.



Enroll with Google

Residents can utilize their Facebook account to join Community Connect.  If they chose to register with Facebook, follow these steps:
Step 1 - Register
  1. Click the  icon on the registration page
  2. A pop-up window will launch and ask for your Google Account information.
  3. Sign in with your Google information.



Step 2 - Please Tell Us About Yourself
Complete this information and click NEXT.



Step 3 - Where is your Property or Household?
Complete the Address information.  If you have an apartment or unit number, please include it here.



Step 4 - Complete your Community Connect Profile
Each department may have different sections of Community Connect activated.  Please advise the residents to complete as much information as they can and apply it to their household.

    • Related Articles

    • Community Connect - Users - Adding a New User

      Community Connect: Adding a New User Video Purpose Statement This article outlines how to add a new user to the Community Connect module within First Due. This process allows administrators to quickly create user accounts and provide secure access to ...
    • Community Connect - Users - Managing User Passwords

      Purpose To demonstrate how to manually reset passwords for Community Connect user accounts (Commercial and Residential). Directions Navigate to Community Connect > Users. Locate the Users account by entering any information into the Advanced Search ...
    • Community Connect - Users - Ownership Status

      Purpose Statement This article explains how to review, approve, deny, or revert ownership status for Community Connect users. This process ensures property ownership records are accurate, verified, and aligned with organizational protocols. Video ...
    • Community Connect - Users - Ownership Status Notifications

      Purpose Statement This feature allows Fire Department Administrators to configure which users or teams receive email notifications when a Community Connect user submits an ownership request for a property that already has an existing owner. It ...
    • Community Connect - Users - Manage Community Connect User Accounts

      Purpose This article demonstrates how to manage your First Due Community Connect user accounts. Video Directions Navigate to Community Connect > Users. Search for a User / account using any of the advanced search filters and select Search. Once an ...