Purpose To demonstrate how to create and edit chat groups. NOTE: To create Chat Groups, the permission Admin > Chat Groups and Chat Preset Messages must be enabled. Video Directions 1. Navigate to Response module then select Chat Groups. 2. Click on ...
Purpose To explain how to use the Chat Functionality within the Mobile App. NOTE: To create Chat Groups, see the Knowledge Base Article entitled Creating a New Chat Group in Responder. Video Directions 1. Navigate to the Chat button at the bottom of ...
Purpose To explain the different ways to respond to Messages from the First Due System. Note: Replies to messages can be sent: By web By responding to text messages IMPORTANT: Personnel and Scheduling modules have split. This article and video tell ...
Purpose To explain how to manually create new incidents and send messaging through the mobile app. INFO: The messaging creates an Alert similar to an incident, regardless of the users alert settings, and populates the message in the incident list. ...
Purpose To explain how to use the Messaging feature in First Due. Video Directions 1. Click on Scheduling>Messaging. 2. Here you can initiate a message. You can send to all users by clicking on the toggle, or you can add a: User. Qualifier. Rank. ...