Responder: Chat Preset Messages

Responder: Chat Preset Messages

Purpose

  1. To demonstrate how to create or edit a Chat Preset Message.
NotesNOTE: To create or edit Chat Preset Messages, the permission Admin > Chat Groups and Chat Preset Messages must be enabled.


Video



Directions

1. Navigate to the Response module then to Chat Preset Messages






2. Click on New Chat Preset Message.


Click on New Chat Preset Message.



3. Type in the Preset Message.


Type in the Preset Message.



4. Select Create after creating preset message.


Select Create after creating preset message.



5. Messages can be sorted in ascending / descending order by clicking on the header.






6. From the Actions column preset messages can be edited using the pencil icon or deleted by selecting the trash can icon.


From the Actions column preset messages can be edited using the pencil icon or deleted by selecting the trash can icon.
    • Related Articles

    • Responder: Chat Groups

      Purpose To demonstrate how to create and edit chat groups. NOTE: To create Chat Groups, the permission Admin > Others> Chat Groups and Chat Preset Messages must be enabled. Video Directions 1. Navigate to Response module then select Chat Groups. 2. ...
    • Chat Functionality (Web & Mobile)

      Purpose To explain how to use the Chat Functionality within the Mobile App and WEB Responder. NOTE: To create Chat Groups, see the Knowledge Base Article entitled Web Response: Chat Groups. Video Directions For Mobile Response App 1. Navigate to the ...
    • Web Responder: Web Responder V2

      Purpose In response to user input for a more enhanced experience on the web side of Responder to more closely match our popular Mobile Responder App, First Due is proud to reveal Responder V2 with Station View. This KBA will demonstrate the ...
    • Web Responder: ArcGIS Features

      Purpose To give an overview of using the ArcGIS map in the Responder view. Video Overview 1. Navigate to the Responder Module and select the Responder view. 2. The responder view may default to Google Maps. To Ensure that you are in the ArcGIS map ...
    • Web Responder: Google Map Features

      Purpose To give an overview of the Responder view when using Google. Video Overview 1. Select the Response module and then select Responder View. 2. Map Layers opens a new rights side menu that allows the user to toggle on/off the following layers ...