Purpose

1. To explain the Community Connect tiles where citizens manage their data.
   

Background

1. Upon creation of a Community Connect account, a citizen (residential) manages their occupancy information via a set of "tiles". These tiles include the following and are explained in further detail below:
   
1. My Info
   
2. Household Information
   
3. Contacts
   
4. Functional Needs
   
5. Pets
   
6. Access & Utilities
   
7. Burn Permits
   
8. Smoke Alarm
   
   

IMPORTANT: Reassure citizens that the fields in the tiles are optional. They decide what data they wish to share. 

The My Info tiles are the only tile containing required fields (e.g., name, login, password). These fields are needed for the creation of a Community Connect account.

Video

Residential Information Tiles

1. My Info - This tile contains required fields established during the citizen's creation of a Community Connect account and can be subsequently edited:
   
1. Profile Image
2. Name
   
3. Phone
   
4. Time Zone
   
5. Password Change
   
   
   
   
   
   
   
2. Household Information - This tile contains fields about the property:
   
1. How many residents under 18?
   
2. Is this an apartment?
   
3. Does your home have an elevator?
   
4. Does your home have a fire sprinkler system?
   
5. Does your home have a monitored smoke detection system that can alert the Fire Dept?
   
6. Does your home have an above ground fuel storage tank?
   
7. Does your home have a pool?
   
8. Does your home have a basement?
   
9. Describe your meeting place if you have one.
   
10. Do you rent or own?
    
11. How is your house heated?
    
12. Any other special hazards or other information you would like first responders to know?
    
    
    
    
    
    
3. Contacts - This tile is where contact(s) are added.
   
   
   
   
   
   
4. Functional Needs - This tile enables citizens to enter information about functional needs of any resident. Images can be added if desired.
   
   
   
   
   
   
5. Pets - This tile is where information about pet(s) is entered.
   
   
   
   
   
   
6. Access & Utilities - This tile is where special access concerns and utility shut-off information is entered.
   
1. Bedroom Locations
   
2. Any special directions for the quickest way to your front door?
   
3. Knox/Supra Box Location and Code
   
4. Gate Code
   
5. Where is your Gas Shut-off located?
   
6. Where is your Water Shut-off located?
   
7. Where is your Electric Shut-off located?
   
   
   
   
   
   
7. Burn Permits (Optional) - If your agency issue burn permits to residents, they can submit their permit data here. Permits are managed in the agency's First Due account.
   
   
   
   
   
   
8. Smoke Alarm (optional) - If your agency has a smoke alarm program, residents can request service via this tile. Smoke alarm requests are managed in the agency's First Due account.