Community Connect - Managing Opt-in /Opt-out for Alerts for CC Users.

Community Connect - Managing Opt-in /Opt-out for Alerts for CC Users.


Purpose

  1. To explain how Community Connect users can opt in or out of the available alerts from their local departments.

Video



Directions

These Alerts are only associated with the Community Connect Alerts and are not related with Permits, Inspections or other requests.


1. Community Users will log into their Community Connect Account.


Community Users will log into their Community Connect Account



2. Navigate to the top right of the screen and locate the Alert Settings icon.


Navigate to the top right of the screen and locate the Alert Settings icon.



3. Alerts Setting window will open up.


Alerts Setting window will open up.



4. Users can select if they want Notifications alerts.
  • This option is for general notifications from your local department
    • Burn Bans
    • Cooling and Heating Centers
    • General Traffic Issues


Users can select if they want Notifications alerts



5. Users can select if they want Weather alerts.
  • This option is for significant weather alerts from your local department
    • All weather related items
    • Winter Weather
    • Any Watches, Warnings, or advisories
    • Heavy Rain conditions
    • High Winds


Users can select if they want Weather alerts



6. User can select if they want Community Event Alerts.
  • This will allow users to be alerted when there are community events, this could include street closures that may happed due the the event.
    • All Community Events
    • Community Group Events
    • Fire Work Displays
    • Annual Community Races
    • Community Risk Reduction Activities


User can select if they want Community Event Alerts



7. Users can choose the Alert notification.
  • This is for the Critical alerts that your local department will need to get out to the public.
    • Mandatory Evacuation (Hazardous Material, Flooding)
    • Wildland Fire 
    • Active Shooter
    • Lockdown


Users can choose the Alert notification



8. Fire Department users will be able to see which notification you have signed up for in your account. This will allow them a quick way to disseminate important information to you.


Fire Department users will be able to see which notification you have signed up for in your account. This will allow them a quick way to disseminate important information to you.



    • Related Articles

    • Community Connect - Users - Send Bulk Alerts

      Purpose Statement The bulk alert feature allows Fire Department users to efficiently communicate important information to multiple Community Connect users simultaneously. This capability enables departments to quickly disseminate emergency ...

    • Community Connect - Users - Adding a New User

      Community Connect: Adding a New User Video Purpose Statement This article outlines how to add a new user to the Community Connect module within First Due. This process allows administrators to quickly create user accounts and provide secure access to ...

    • Community Connect - Users - Ownership Status Notifications

      Purpose Statement This feature allows Fire Department Administrators to configure which users or teams receive email notifications when a Community Connect user submits an ownership request for a property that already has an existing owner. It ...

    • Community Connect - Users - Managing User Passwords

      Purpose Statement Learn how Fire Department administrators can manually reset passwords for Community Connect user accounts, including both commercial and residential users. This administrative function ensures users can regain access to their ...

    • Community Connect - Users - Ownership Status

      Purpose Statement This article explains how to review, approve, deny, or revert ownership status for Community Connect users. This process ensures property ownership records are accurate, verified, and aligned with organizational protocols. Video ...