Call Shift Ranking Details

Call Shift Ranking Details

Purpose

  1. To explain how to view individual Call Shift details on the rankings list. 
  2. This allows you the ability to view all Call Shifts that have been sent to the individual, which ones they accepted or were awarded, and the details of the specific Call Shifts. 

Video


Directions

1. Click on Scheduling > Call Shifts.
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2. Click on Ranking at the top.
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Click on Ranking at the top.
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3. Click a Qualifier from the dropdown.
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4. Here, the Rankings list for that particular qualifier appears. You Can:
  1. Choose which Call Shift Rule to view if the qualifier is associated with multiple rules
  2. Filter the list further down by Groups
  3. Search for a future date to determine what the list will look like
  4. Download the list to view it in a spreadsheet


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5. If you are using a Rotating or Hours-Based list, you can manually rearrange by dragging and dropping the four arrows.
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If you are using a Rotating or Hours Based list, you can manually rearrange by dragging and dropping the four arrows.
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6. If you are using a Hours-Based list, you can click the Pencil to adjust the hours.
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If you are using a Hours Based list, you can click the Pencil to adjust the hours.
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7. A Box will appear, allowing you to input the New Amount. When done, click Save.
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A Box will appear, allowing you to input the New Amount, when done click Save.
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8. Click on a name to learn which Call Shifts they have been reached on.
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Click on a name to learn which Call Shifts they have been reached on.
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9. Here you can see any call shifts that the individual has been reached on, as well as their status on those Call Shifts.
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Here you can see any call shifts that the individual has been reached on, as well as their status on those Call Shifts.

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