Call Shift Ranking Details
Purpose
- To explain how to view individual Call Shift details on the rankings list.
- This allows you the ability to view all Call Shifts that have been sent to the individual, which ones they accepted or were awarded, and the details of the specific Call Shifts.
Video
Directions
1. Click on Scheduling>Call Shifts.
2. Click on Ranking.
3. Click on any qualifier that you want to.
4. Click on any individual.
5. Here you will see any Call Shifts that the user has received, as well as the statuses of the call shifts. To see the details on the particular call shift, click the eye.
6. This will take you to the details on that particular call shift.
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