To explain the Call Shift Notification Options within the setup menu.
These notifications allow you to receive updates on Call Shifts. These updates can include:
When a Call Shift is filled or not filled
When a Call Shift is Ready for Awarding
Video
Directions
1. Click on Scheduling > Setup.
2. Click on Call Shift Rules.
3. Click on Settings.
4. At the bottom, you will see Notification Options.
Here you can determine how and who will receive notifications when the call shift is filled or not filled.
5. Both SMS and Email have the same fields, we will look at the SMS fields.
Call Shift Initiator will send a notification only to the person who initiated the Call Shift.
Anyone who can initiate a call shift will send a notification to the users selected.
Notify on-duty will notify an employee with a qualifier of and/or an employee working on for that particular day.
6. Match notification settings when turned on will allow you to match the SMS and Email notifications settings so that you don't have to set both if you want them to be the same.
7. Simply select the settings you want to match and click save.
Call Shift Settings Overview Purpose Statement The Call Shift Settings feature allows administrators to configure and customize how call shifts are managed within the scheduling module. This centralized configuration ensures consistent call shift ...
Purpose To explain how to initiate a call shift from a vacancy on the shift board. Video Directions 1. Click on Scheduling >Shift Board. 2. Click on a vacancy that needs to be filled. 3. Hover over Fill Vacancy and then select Initiate Call Shift. ...
Posting to the Job Board Purpose Statement Create and publish shift vacancies and assignments to the Job Board, where personnel can view and apply for available opportunities within the scheduling system Background Information Posting to the Job ...
Responding to Job Board Posts Purpose Statement Apply for available shift vacancies and assignments posted on the Job Board by viewing details and submitting responses through the Fire/EMS scheduling system Background Information The Job Board allows ...
Purpose Statement This feature allows administrators and supervisors to manually override automatic call shift rankings when needed. Background Information Call shift rankings typically operate on automated systems such as seniority-based rotation or ...