Call Shift Notification Settings

Call Shift Notification Settings

Purpose

  1. To explain the call shift notification settings within the setup menu. 

Warning
IMPORTANT: Personnel and Scheduling modules have split. This article and video tell you to access the Personnel Module. You should instead access the Scheduling Module. 


Video



Directions

1. Click on Personnel> Setup.






2. Click on Call Shift Rules.


Click on Call Shift Rules.



3. Click on Settings.


Click on Settings.



4. At the bottom, you will see Notification Options.
  1. Here you can determine how and who will receive notifications when the call shift is filled or not filled. 


At the bottom, you will see Notification Options. Here you can determine how and who will receive notifications when the call shift is filled.



5. Both SMS and Email have the same fields, we will look at the SMS fields.
  • Call Shift Initiator will send a notification only to the person who initiated the Call Shift. 
  • Anyone who can initiate a call shift will send a notification to the users selected. 
  • Notify on-duty will notify an employee with a qualifier of and/or an employee working on for that particular day.


Both SMS and Email have the same fields, we will look at the SMS fields.



6. Match notification settings when turned on will allow you to match the SMS and Email notifications settings so that you don't have to set both if you want them to be the same.


Match notification settings when turned on will allow you to match the SMS and Email notifications settings so that you don't have to set both if you want them to be the same.



7. Simply select the settings you want to match and click save.


Simply select the settings you want to match and click save.



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