Q: Why can't I see the Calculate Needed Fire Flow button? A: Verify that your user role has the "Calculate Needed Fire Flow - Button" permission enabled in the Pre-Planning bucket.
Q: The calculation won't run - what's wrong? A: Ensure all required fields are completed and you have an active internet connection. The feature requires online connectivity to function.
Q: My fire flow calculation seems incorrect. What should I check? A: Verify your Construction Type selection matches the formatting guidelines and that your fuel load selection is appropriate for the occupancy type.
Q: Why didn't my calculation update when I changed the area? A: The system requires manual recalculation. Click "Recalculate NFF" after making any changes to input data.
Q: What's the minimum fire flow with sprinkler deduction? A: When sprinkler deduction is enabled, the minimum fire flow is 1,500 GPM, even if the 25% calculation would result in a lower value.
Q: Can I calculate fire flow for buildings with no floors above grade?
A: No, the Floors Above Grade field must be greater than 0 for the calculation to work.