ITM Reports - Resolve and make changes to ITM Reports

ITM Reports - Resolve and make changes to ITM Reports

Purpose:

  1. The purpose of this Knowledge Base Article is to demonstrate how to resolve or make changes to Initial System Status on ITM Reports. 

Video:



Instructions:


1. Click on ITM.


Click on ITM



2. Click on ITM Reports.


Click on ITM Reports



3. Click on "Filter".





4. For this example, we will filter by AHJ Status.


For this example, we will filter by AHJ Status



5. Specifically, "Approved" Status.





6. Once we find the ITM Report we wish to update. Click on "eye icon".





7. This will bring us into a modal that will allow us to make changes to the status of this System. Click on "check" icon.





8. From here we are able to select either a "Resolved" or "Not Resolved" Status update for this particular ITM Report.





9. For this example, we are updating this System to a "Resolved" Status. Comments are required. Attachments are not.





10. Once changes have been made, click on "Update & Submit" button.





11. Click on Dismiss to be brought back to the ITM Report list.


Click on Dismiss to be brought back to the ITM Report list.



12. View updated "Current System Status" for respective ITM Report.



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