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Admin Resetting User Passwords
Purpose To explain the steps for a local admin to reset a user's password. Related Articles Password Management - User Resetting Passwords Video Directions Navigate to Admin > Users. Search for the user by entering their ID, email, or name, then ...
Managing Time Off and Trades From The Shift Board
Purpose Statement Guide Scheduling Admins on how to manage time off requests and shift trades directly within the Shift Board. Enables efficient approval, editing, and oversight of personnel scheduling changes to maintain operational coverage. ...
Admin > Field Management
Purpose Statement Field Management enables administrators to configure and customize form fields across the First Due platform. This feature allows agencies to tailor data collection fields, set user permissions, and manage dropdown lists to meet ...
Managing Shift Trades
Purpose To explain how to manage shift trade requests as a supervisor. Video Directions 1. Click on Scheduling > Shift Trades. 2. Click on Review. 3. Here you can see any pending trade requests, as well as trades that you need to manage. 4. To ensure ...
Updating Trades Register
Purpose To explain how to manually update the shift trade register. IMPORTANT: Updating the register will not put individuals off on a trade on the Shift Board. It is only to be used to manually change the balance of hours that an individual owes or ...