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Admin Resetting User Passwords
Purpose To explain the steps for a local admin to reset a user's password. Related Articles Password Management - User Resetting Passwords Video Directions Navigate to Admin > Users. Search for the user by entering their ID, email, or name, then ...
Managing Shift Trades
Purpose To explain how to manage shift trade requests as a supervisor. Video Directions 1. Click on Scheduling > Shift Trades. 2. Click on Review. 3. Here you can see any pending trade requests, as well as trades that you need to manage. 4. To ensure ...
Admin 101
First Due Academy: Admin 101 Admin 101 This training session focuses on common processes, functionality, and processes that your Department Administrators encounter. Sessions of this level have been developed for personnel involved in the set up or ...
Updating Trades Register
Purpose To explain how to manually update the shift trade register. IMPORTANT: Updating the register will not put individuals off on a trade on the Shift Board. It is only to be used to manually change the balance of hours that an individual owes or ...
Adding Users
Purpose To explain the process of adding Users to your system. Users are individuals who have access to the First Due system within your department. IMPORTANT: If you work for more than one agency using First Due, a unique email address is required ...