Admin 101

Admin 101

First Due Academy: Admin 101



Admin 101

This training session focuses on common processes, functionality, and processes that your Department Administrators encounter.

Sessions of this level have been developed for personnel involved in the set up or operation of the Platform.



    • Related Articles

    • Admin Resetting User Passwords

      Purpose To explain the steps for a local admin to reset a user's password. Related Articles Password Management - User Resetting Passwords Video Directions Navigate to Admin > Users. Search for the user by entering their ID, email, or name, then ...
    • Adding Users

      Purpose To explain the process of adding Users to your system. Users are individuals who have access to the First Due system within your department. IMPORTANT: If you work for more than one agency using First Due, a unique email address is required ...
    • Admin Module Permissions

      Purpose To explain permissions related to the Admin module. Admin Permissions Located in Admin Permissions Table End-User Related Permissions Account - Update User can update their personal account settings Account - Update Dispatch Notification ...
    • Password Management - User Resetting Passwords

      Purpose To explain the steps to reset your password. Video Directions Select "Forgot your password?" from the main log in screen. Enter the email associated with your profile and select the Send password reset email button. Select the link contained ...
    • User Data Sharing

      Purpose To explain how to allow departments to share specific data with users of other departments. IMPORTANT: Only departments within the same county will be able to perform the steps below. If you are attempting to share data with a user in a ...