Admin 101

Admin 101

First Due Academy: Admin 101



Admin 101

This training session focuses on common processes, functionality, and processes that your Department Administrators encounter.

Sessions of this level have been developed for personnel involved in the set up or operation of the Platform.




    • Related Articles

    • Admin Resetting User Passwords

      Purpose To explain the steps for a local admin to reset a user's password. Related Articles Password Management - User Resetting Passwords Video Directions Navigate to Admin > Users. Search for the user by entering their ID, email, or name, then ...
    • Adding Users

      Purpose To explain the process of adding Users to your system. Users are individuals who have access to the First Due system within your department. IMPORTANT: If you work for more than one agency using First Due, a unique email address is required ...
    • Admin Entered Trades

      Purpose To explain how to enter a trade as an Admin. Admin Entered Trades can be utilized when your organization does not utilize the Trades sub-module of First Due, or you have last-minute trades that go through via informal channels. This allows ...
    • How to use Permission Groups

      First Due Permission Grouping Feature: A Guide for System Administrators Overview First Due's new Permission Grouping feature simplifies how system administrators manage roles and permissions, enabling more efficient role setup. Admins can now assign ...
    • Password Management - User Resetting Passwords

      Purpose To explain the steps to reset your password. Video Directions Select "Forgot your password?" from the main log in screen. Enter the email associated with your profile and select the Send password reset email button. Select the link contained ...